Associate Banker: Elevate Client Experiences with Tech

JPMorgan Chase & Co.; Tampa (FL); On-site; USD 42,000 - 70,000; Full time

Job summary

JPMorgan Chase & Co. in Tampa invites you to join our Associate Banker team, delivering welcoming, attentive service and expert guidance on everyday banking needs. You will greet clients, facilitate account openings, and help customers use Chase Mobile App and online channels to manage their finances.

You'll build trusted relationships, learn products quickly, and collaborate with branch teammates to exceed client expectations while adhering to regulatory requirements and bank policies.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow, checking clients into the waiting queue, and scheduling/canceling meetings.
• Exceed client expectations by servicing accounts, opening new accounts, and complying with policies and regulatory requirements.
• Educate and assist clients with day-to-day banking transactions using Chase Mobile App, Chase.com, and ATMs.
• Build meaningful relationships by listening, asking questions, and sharing product knowledge—collaborating with branch team members to reach goals.
• Perform branch operations and cash handling in line with bank policies.

Skills

Client service

Relationship building

Communication skills

Team collaboration

Product knowledge

Education

High school diploma or GED equivalent

Job description

JPMorgan Chase & Co. in Tampa invites you to join our Associate Banker team, delivering welcoming, attentive service and expert guidance on everyday banking needs. You will greet clients, facilitate account openings, and help customers use Chase Mobile App and online channels to manage their finances.

You'll build trusted relationships, learn products quickly, and collaborate with branch teammates to exceed client expectations while adhering to regulatory requirements and bank policies.