Associate Banker: Customer-Focused Banking & Tech Solutions

JPMorganChase

Town of Brookfield (WI)

On-site

USD 42,000 - 56,000

Full time

13 days ago

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Job summary

Chase, a leading financial services firm, is seeking an Associate Banker to deliver welcoming, attentive service and build trusted client relationships at the Brookfield branch. You will help clients manage day-to-day banking, open accounts, and leverage Chase Mobile App and Chase.com for a seamless experience while collaborating with branch teammates to meet financial goals.

You will represent the Chase brand with hospitality and leverage cutting-edge financial technology to support clients,

Qualifications

Ability to put clients first and exceed their expectations by delivering attentive and friendly service.
Ability to build trusted relationships with clients and demonstrate genuine care during interactions.
Ability to engage clients, communicate clearly, and understand their needs.
Ability to resolve client issues quickly with attention to detail for a consistent experience.
Ability to elevate the client experience by working with the team to deliver seamless service.

Responsibilities

Create a welcoming environment by greeting clients and guiding them through the lobby and meeting scheduling.
Open new accounts and provide account servicing and maintenance while complying with bank requirements.
Educate clients on day‑to‑day banking and technology self‑service options (Chase Mobile App, Chase.com, ATMs).
Build meaningful relationships with clients by listening, asking questions, and sharing product knowledge.
Perform branch operations and handle cash devices in line with bank policies.