Associate Banker: Client Experience & Banking Tech

J.P. Morgan Chase & Co.; San Leandro (CA); On-site; USD 28,000 - 36,000; Part time

Job summary

JP Morgan Chase is seeking an Associate Banker for the East Bay Valley West Area (30 hours). In this role you will greet clients, open accounts, and guide customers through Chase Mobile App and online tools to meet their financial goals, while delivering friendly, knowledgeable service in a branch setting.

You will build trusted client relationships, work with branch teammates, and help ensure compliance with banking requirements.

Qualifications

• High school diploma or GED equivalent.
• Client service experience or comparable experience.
• Ability to put clients first and deliver attentive service.
• Ability to build trusted relationships and communicate clearly.
• Ability to learn products and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new accounts.
• Educate clients on day-to-day transactions and self-service options.
• Build relationships by listening, asking questions, and collaborating with the team.
• Handle branch operations and cash devices in line with policies.

Skills

Client service

Relationship building

Effective communication

Problem solving

Team collaboration

Product knowledge

Quick learner

Education

High school diploma or GED equivalent

Tools

Chase Mobile App

Job description

JP Morgan Chase is seeking an Associate Banker for the East Bay Valley West Area (30 hours). In this role you will greet clients, open accounts, and guide customers through Chase Mobile App and online tools to meet their financial goals, while delivering friendly, knowledgeable service in a branch setting.

You will build trusted client relationships, work with branch teammates, and help ensure compliance with banking requirements.