Associate Account Manager – Fintech Growth & Expansions

raincards.xyz; New York (NY); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

Unlimited time off

Flexible working

Health benefits (US)

401(k) with company match

Equity plan

Health and wellness stipend

In-office meals

Team summits

Job summary

Rain is seeking an Associate Account Manager in New York, NY to own renewals and expansions for a set of live partners. You will coordinate with Implementations to ensure smooth handoffs, and you will shadow experienced AMs before taking full ownership.

This role emphasizes proactive relationship management and revenue growth. You will engage with partners on product configurations, commercial terms, and new product opportunities, while learning Rain’s stablecoin card issuing and API offerings.

Qualifications

• 0 to 3 years of experience in account management, as an account executive, or in customer success in fintech/payments/B2B SaaS.
• Comfort talking with partners about renewals, pricing, and commercial terms, and asking for expansion when opportunities arise.
• Clear written and verbal communication on calls, email, and Slack with partners.
• Strong organizational skills to manage many accounts, deadlines, and follow-ups.
• Curiosity about how payments work (card issuing, authorization, settlement) and stablecoins; willingness to learn technical topics including API documentation.
• Ownership mindset to see issues through to resolution with cross-team collaboration.
• Comfort working at a fast-growing company.

Responsibilities

• Own renewals for live partners from first conversation through signed paperwork.
• Find and close expansion opportunities in accounts (new products, regions, additional card programs).
• Grow net revenue retention (NRR) for the coverage area and flag churn risks early.
• Handle partner escalations outside Support; coordinate with Product, Engineering, Finance, or Compliance as needed.
• Keep detailed account health notes up to date and build a health snapshot for time allocation.
• Pass partner feedback to Product to influence roadmap.

Skills

Account management

Renewals

Pricing discussions

Commercial terms

Communication

Organization

Curiosity about payments

Ownership

Fast-growing environment

Tools

APIs

Job description

Rain is seeking an Associate Account Manager in New York, NY to own renewals and expansions for a set of live partners. You will coordinate with Implementations to ensure smooth handoffs, and you will shadow experienced AMs before taking full ownership.

This role emphasizes proactive relationship management and revenue growth. You will engage with partners on product configurations, commercial terms, and new product opportunities, while learning Rain’s stablecoin card issuing and API offerings.