Growth Associate Account Manager, Fintech & Payments

SOLANA FOUNDATION; New York (NY); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Unlimited time off

Flexible working from home or office

Health/dental/vision coverage

401(k) with company match

Equity plan

Wellness stipend

Office meals

Job summary

Rain is a hypergrowth fintech company enabling stablecoin payments for enterprises, neobanks, and developers. As an Associate Account Manager, you will own renewals, drive expansions, and grow net revenue across live partner accounts, collaborating with Implementations, Product, and Finance.

You will shadow experienced AMs, then take on renewals, expansions, and partner health management, while learning Rain’s APIs and card-issuing capabilities. Flexibility and curiosity are valued at Rain.

Qualifications

• Experience in account management, customer success or B2B SaaS is preferred.
• Strong communication skills on calls, email, and Slack with partners.
• Willingness to learn about payments, card issuing, and stablecoins.

Responsibilities

• Own renewals from first conversation through signed paperwork.
• Find and close expansion opportunities in accounts for new products and regions.
• Grow net revenue retention for your coverage area and flag churn risks.
• Handle partner escalations outside Support and coordinate with Product, Engineering, Finance, or Compliance.
• Keep detailed account health and notes up to date.
• Build a health snapshot of accounts to decide where to spend time.
• Pass partner feedback to Product to shape the roadmap.
• Help write and improve Account Management playbooks for expansions.
• Learn Rain's products in depth, including stablecoin card issuing and APIs.

Skills

Account management

Customer success

Fintech payments

Communication

Organization

Payments knowledge

APIs

Slack

Tools

Slack

Job description

Rain is a hypergrowth fintech company enabling stablecoin payments for enterprises, neobanks, and developers. As an Associate Account Manager, you will own renewals, drive expansions, and grow net revenue across live partner accounts, collaborating with Implementations, Product, and Finance.

You will shadow experienced AMs, then take on renewals, expansions, and partner health management, while learning Rain’s APIs and card-issuing capabilities. Flexibility and curiosity are valued at Rain.