Associate Account Manager, Client Engagement

New Engen, Inc.; Rogers (AR); Hybrid; USD 62,000 - 93,000; Full time

Benefits offered by this job

Remote or hybrid work

Unlimited PTO

Medical, dental, vision

Life & AD&D insurance

401(k) with company match

Parental leave

Exclusive employee discounts

Job summary

New Engen, Inc. is seeking an Associate Account Manager, Client Engagement in Rogers, AR to help run influencer marketing campaigns and keep clients informed. You will work with cross-functional teams to ensure campaigns run smoothly and campaigns deliver impact across the customer journey.

You’ll grow into greater account ownership over time, with support from senior team members and opportunities to manage day-to-day execution for smaller accounts. Remote or hybrid work is available.

Qualifications

• 1-3 years of experience in account management, client services, marketing, campaign management, or related field.
• Strong organizational and project management skills with ability to manage multiple priorities.
• Clear, professional written and verbal communication for client-facing interactions.
• Strong attention to detail and ability to review campaign materials for accuracy.

Responsibilities

• Keep Campaigns Moving: support influencer marketing campaigns from kickoff to completion with timelines and trackers.
• Support Client Communication: manage day-to-day client updates, recaps, and approvals.
• Coordinate Across Teams: partner with Creator Operations, Media, Analytics, and Strategy to move workstreams.
• Manage Creator Content & Approvals: review content against briefs for brand safety and details.
• Track Campaign Performance: maintain trackers, monitor KPIs, and flag issues for Account Leads.
• Bring Campaign Results Together: compile inputs for post-campaign recap presentations.
• Grow Into Account Ownership: take on increasing responsibility with senior team support.

Skills

Account management

Project management

Client communication

Cross-functional collaboration

Attention to detail

Job description

Associate Account Manager, Client Engagement

Rogers, AR

At New Engen, we help brands grow - not just bigger, but smarter. We're a digital marketing agency built to drive meaningful impact across the entire customer journey, blending media, creative, analytics, influencer, and retail strategies into performance-driven campaigns.

Some clients partner with us through long-term agency relationships. Others tap into specialized solutions - like Donut Studios, our in-house creative studio for platform-native and short-form content, or Acorn Creator Suite, our influencer marketing solution built for retail impact. While each solution brings its own focus and flavor, they're all part of how we deliver for our clients, together, as one team.

We're a collaborative group of strategists, creatives, analysts, and makers who are all in on helping brands - and each other - thrive. We work hard, stay humble, and build with purpose.

WHAT YOU'LL DO

As an Associate Account Manager, you'll help keep influencer marketing campaigns running smoothly, clients informed, and cross-functional teams aligned. You'll support Account and Engagement Leads across day-to-day campaign execution while building the skills and experience to take on greater client ownership over time.

Keep Campaigns MovingSupport the execution of influencer marketing campaigns from kickoff through completion, managing timelines, deliverables, approvals, and campaign trackers to ensure nothing falls through the cracks.

Support Client CommunicationHelp manage day-to-day client communications, including status updates, content review packages, meeting recaps, and approval follow-ups, with guidance from senior account team members.

Coordinate Across TeamsPartner closely with Creator Operations, Media, Analytics, and Strategy to coordinate campaign logistics, share complete and accurate information, and keep workstreams moving forward.

Manage Creator Content & ApprovalsCoordinate creator approvals and content tracking, reviewing content against campaign briefs for required elements, brand safety, and key details before it moves through the review process.

Track Campaign PerformanceMaintain campaign and performance trackers, monitor KPIs, and flag potential issues or changes to Account Leads with clear context and supporting information.

Bring Campaign Results TogetherCoordinate inputs from Creator Operations, Media, Analytics, and Strategy to help build organized, thoughtful post-campaign recap presentations.

Grow Into Account OwnershipTake on increased responsibility as you grow, including opportunities to lead day-to-day execution and client communication for smaller or lower-complexity accounts with senior team support.

WHAT YOU'LL BRING

• 1-3 years of experience in account management, client services, marketing, campaign management, or a related field.
• Strong organizational and project management skills with the ability to manage multiple priorities, deadlines, and moving pieces at once.
• Clear, professional written and verbal communication skills with the ability to support client-facing communications and meetings.
• Strong attention to detail and the ability to review campaign materials and content for accuracy and alignment with a brief.
• A proactive, solutions-oriented approach with the ability to identify potential issues and communicate them clearly.
• A collaborative mindset and ability to work effectively across Account, Creator Operations, Media, Analytics, and Strategy teams.
• Comfort working within established processes and project management tools while keeping campaign documentation and trackers organized and current.
• An interest in developing deeper expertise in client management and influencer marketing and taking on greater account ownership over time.
• Experience with influencer or creator marketing is a plus, but not required.

PERKS & BENEFITS

• Remote or hybrid work environment with flexible hours
• Unlimited PTO + company holidays
• Comprehensive medical, dental, vision, and disability coverage
• Life & AD&D insurance
• 401(k) with company match
• Paid parental leave & family support
• Exclusive employee discounts

Salary Range: $62,000-$92,500 USD annually

Compensation for each opportunity is determined based on the applicable labor market, the scope and structure of the role or engagement, and the individual's qualifications and experience.

New Engen is proud to have offices in Seattle, New York, and Northwest Arkansas, each one anchoring teams that drive creativity, collaboration, and culture. But great work isn't limited to those zip codes. We also support a distributed team of remote employees across the country, giving people the flexibility to do their best work wherever they are.

We currently hire full-time employees in the following states: Arkansas, California, Colorado, Florida, Georgia, Illinois, Michigan, Missouri, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Washington, and Wisconsin