Associate Account Manager

AMN Healthcare; Dallas (TX); Hybrid; USD 27,000 - 33,000; Full time

Job summary

AMN Healthcare in Dallas seeks an Associate Account Manager, Nursing & Allied to cultivate facility client relationships and consult on workforce needs. You will partner with AMN Recruiters and vendors to source qualified travel nurses and allied clinicians, solving staffing challenges and driving fill rates.

You will work across specialties, promoting job orders, updating staffing metrics, and leveraging CRM/ATS/VMS to accelerate submissions and placements.

Qualifications

• Associate degree or equivalent with 0–2 years related experience or high school diploma with 2–4 years.
• Experience in healthcare staffing, recruiting, account management, customer service, or sales support preferred.
• Experience supporting nursing, allied healthcare, or workforce solutions clients preferred.
• Proficiency with CRM, ATS, or staffing technologies preferred.
• Ability to use technology, automation, and AI-enabled tools to improve productivity and decisions while adhering to policies.

Responsibilities

• Establish consultative relationships with healthcare facility contacts to identify staffing needs and future hiring demands.
• Offer proactive solutions for nursing and allied staffing by partnering with clients, recruiters, and internal stakeholders.
• Promote job orders with specific qualifications to recruiters through detailed order information and staffing updates.
• Maintain ongoing communication with clients regarding open orders, candidate availability, and upcoming staffing needs.
• Leverage CRM, ATS, VMS, and other staffing technologies to increase speed-to-market and improve placement outcomes.
• Collaborate with recruiters and vendor partners to identify qualified clinicians who meet requirements and licensure standards.
• Monitor assignment activity and support client retention by anticipating workforce needs and opportunities for partnership.

Skills

Account Management

Client Relationships

Healthcare Staffing

Verbal & Written Communication

Multi-Tasking

Problem Solving

Organization & Time Management

Education

Associate Degree

High School Diploma

Tools

CRM

ATS

VMS

AI-enabled tools

Job description

Job Description

Job Summary

The Associate Account Manager, Nursing & Allied cultivates best-in-class healthcare facility client relationships and consults on workforce needs by partnering with AMN Recruiters and vendor partners to source and secure qualified travel nurses and allied healthcare professionals. This position supports healthcare facilities across a variety of specialties by helping solve staffing challenges, driving fill rates, and facilitating successful clinician assignments.

Job Responsibilities

Establish consultative relationships with healthcare facility contacts to identify staffing needs, workforce challenges, future hiring demands, and fill rate opportunities. Offer proactive solutions for nursing and allied staffing needs by partnering with clients, recruiters, and internal stakeholders. Promote job orders with specific qualifications to recruiters through detailed order information, staffing updates, and targeted communications to accelerate candidate submissions and placements. Maintain ongoing communication with clients regarding open orders, candidate availability, submissions, confirmed clinicians, contract extensions, and upcoming staffing needs. Leverage vendor management systems (VMS), applicant tracking systems (ATS), CRM tools, and other staffing technologies to increase speed-to-market and improve placement outcomes. Collaborate with recruiters and vendor partners to identify qualified nursing and allied clinicians who meet client requirements, licensure standards, and start date expectations. Monitor assignment activity and support client retention by anticipating workforce needs and identifying opportunities for continued partnership.

Key Skills

• Account Management
• Client Relationship Building
• Healthcare Staffing & Workforce Solutions
• Excellent Verbal and Written Communication Skills
• Ability to Multi-Task in a Fast-Paced and Deadline-Driven Environment
• Problem Solving and Critical Thinking
• Organizational and Time Management Skills

Qualifications

• Associate Degree plus 0-2 years of work experience OR High School Diploma/GED plus 2-4 years of work experience
• Additional Experience
• Experience in healthcare staffing, recruiting, account management, customer service, or sales support preferred
• Experience supporting nursing, allied healthcare, or workforce solutions clients preferred
• Demonstrated ability to effectively use technology, automation, and AI-enabled tools to improve productivity, support decision-making, and enhance business outcomes while adhering to company policies and responsible AI practices
• Experience utilizing CRM, ATS, VMS, or related staffing technologies preferred

Work Environment / Physical Requirements

Work is performed in an office/home office environment. Team Members must have the ability to operate standard office equipment and keyboards. AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.

Our Core Values

• Respect
• Passion
• Continuous Improvement
• Trust
• Customer Focus
• Innovation

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

Pay Rate $19.50 - $24.25 Hourly Final pay rate is dependent on experience, training, education, and location. This position may include additional compensation such as bonus or commission.

AMN’s Commitment to Inclusion. Our Purpose-Driven Philosophy: People, Culture & Communities We respect all voices and embrace our differences. Everyone contributes to our collective success. We create spaces where people feel valued. Recognition and belonging are shared responsibilities. We build healthcare workforces that reflect our communities. Recruiting and retaining competitive, inclusive talent. We believe in working together to build healthy communities. Quality care and access for all. Learn more about our company’s vision and mission at our website. Our Corporate Social Responsibility