Associate Account Executive

GlassHouse.biz; Franklin (VA); Hybrid; USD 42,000 - 64,000; Full time

Job summary

GlassHouse.biz is seeking an SDR to support growing inbound and outbound demand and to train for a future Account Executive role. You will learn the sales motion end-to-end, qualify inbound leads, route them, and help book demos for senior AEs.

The position includes outbound prospecting using cold calls, events, LinkedIn, and email outreach. Hybrid in Franklin/Cool Springs with in-office presence 3 days a week; enthusiasm for growth into a closing role is essential, as is collaborating with

Qualifications

• 1-2+ years in a SaaS business SDR role for either outbound or inbound lead management.
• Very strong verbal and written communication skills with attention to detail.

Responsibilities

• Qualify and route inbound leads; speed to lead and set booked demos.
• Support the development of AI sales assistants to improve inbound routing.
• Engage in outbound prospecting with AEs and marketing to generate high-value leads.
• Assist SMB prospects with product demos as part of training for a full-cycle AE role.

Skills

Lead routing

SDR experience

Outbound sales

Cold outreach

CRM familiarity

Tools

ZoomInfo

Salesloft

Salesforce

Job description

Role & Goal:

• This role exists to support our growing inbound and outbound demand and to develop the next generation of GlassHouse closers. You’ll learn our sales motion end-to-end while directly impacting revenue from day one.
• Inbound lead qualification and routing - speed to lead follow-up. You will help manage and build our AI sales assistants to support our inbound lead routing. This is a partnership with marketing to convert inbound leads into booked demos for Sr. AE’s.
• Inbound lead qualification, routing, and meeting bookings.
• Outbound lead generation - Working with AEs and marketing to target and go after high-value outbound leads, as well as convert email leads from our 3rd-party agency to booked appointments. Including:
• Cold calling, In-Person events, LinkedIn messaging, List Building, and email outreach.
• SMB sales - As you are training for a full-cycle AE role, you will be trained to conduct demos for SMB prospects to learn our products, processes, and market. This will get you ready to ‘close’ deals on your own.
• Growth into an Account Executive: This role is designed as an entry/training position for a full-cycle closing-only position. We are looking for someone who is trying to grow and develop into an Account Executive.
• Hybrid work: We prefer to hire someone in the Nashville area who will be in our Franklin/Cool Springs office 3 days a week.
• Participate in weekly team meetings and trainings - These are generally at 8:30 am or 3:00 pm CT but may vary based on events and team availability.
• As an early-stage company, roles may change and expand over time. You will have an opportunity to participate in lots of new initiatives and projects.
• Attend and engage during 1-2 annual team meetings. These are generally 3 days, including travel.

About You:

• The “must haves”
• Mission and Value alignment
• 1-2+ years in a SaaS business SDR role for either outbound or inbound lead management.
• Very strong verbal and written communication skills - you pay attention to details and are good at getting ideas explained succinctly and effectively.
• Career growth goal: becoming a full-cycle Sr. Account Executive.
• Problem-solving and coachability - We spend 2-3 hours per week in team coaching/practice. The best fit will be someone who is focused on learning and is good at ‘figuring things out’ by trial/error. Practice is an important part of our process.
• Experience in a startup or small business that is moving/changing fast (early stage). You’ll have lots of room to try new things here - you’ll need to proactively find things to do since our management structure is ‘flat’ without a large number of people manager roles.
• You’re very computer-competent and can handle software tools b/c you’ve used them before (maybe not our specific stack, but you’re not afraid of technology)
• We only hire in Mountain, Central, or Eastern time zones to keep our team within 1 hour plus or minus from our ‘hub’ in Nashville.
• The “nice to haves”
• Nashville, TN or Indianapolis, IN proximity - Home service, franchise, or real estate experience
• Familiar with home service software like CRMs, FSMs or other sales platforms
• Outbound sales/marketing platform experience - familiarity with outbound tools like ZoomInfo, Outreach, Salesloft, Apollo, Salesforce, HubSpot, etc.