Assoc Client Partner

Dayforce US, Inc.; Minnesota; Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player in human capital management is seeking an Associate Client Partner to join their dynamic Services Group. This role is pivotal in driving customer success by collaborating with Client Partners and Account Executives to design and implement innovative solutions. The ideal candidate will possess strong consultative skills and a deep understanding of the Dayforce platform. With a commitment to fostering a supportive and inclusive workplace culture, this position offers opportunities for personal and professional growth, ensuring that every team member contributes to making work life better for all. Join a team that values creativity, collaboration, and continuous learning.

Benefits

Comprehensive Wellness Initiatives

Excellent Time Away from Work Programs

Volunteer Days

Competitive Pay and Benefits

Qualifications

• 5+ years of software industry experience with a focus on solution design.
• Ability to build and manage relationships with stakeholders.

Responsibilities

• Collaborate with Client Partners to support net new deals.
• Deliver proposals and strategies for generating new business.

Skills

Consultative Scoping

Negotiating Techniques

Relationship Management

Change Management

Customer Success

Education

Bachelor's Degree

Associate's Degree

Tools

Dayforce Product Modules

Job description

Posted Tuesday, May 6, 2025 at 4:00 AM | Expires Monday, July 7, 2025 at 3:59 AM

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand promise - Makes Work Life Better TM - Reflects our commitment to employees, customers, partners and communities globally.

Location: For this role we are open to remote work located anywhere within the Mauritius on a night shift basis.

About the Opportunity

The Services Group provides dedicated and continuous remote yet hands-on, solution oversight to guide clients through the technical aspects of Dayforce implementation. Our team helps clients achieve a positive go-live experience by monitoring the project and aligning it with everyone's primary goal – using Dayforce effectively and near-effortlessly from day one. Comprised of consultants working independently on client projects around the world, our Services group is connected by a sense of camaraderie, we are grounded in a sense of belonging and an amazing remote-work culture. As a result of our powerful growth strategy, we are adding Associate Client Partners to our North American Services Sales team to support the Client Partners.

You will collaborate with Client Partners, Dayforce Customer Base Account Executives and Dayforce Deal Management Representatives to support Client Partners with net new deals and collaborate with Customer Base Account Executives in scoping and quoting Dayforce solutions that prioritize the customer's business success. You will deliver proposals and strategies to generate new business and identify opportunities for add on services.

Who you are

You are an up and coming Solution Designer and Implementation Specialist possessing skills in the art of consultative scoping and negotiating techniques, giving and getting accurate information. Your insights and practical knowledge to proactively perceive the technical, cost, support, and risk implications of potential solutions; and, you can seamlessly incorporate these into implementation recommendations. You are a customer success driver who can think creatively to achieve value added results.

What's in it for you

• You will be an important part of our mission. You will play a role in our trajectory to be the leading cloud-based Human Capital Management product globally. We are adding members to the team who can grow into Principal Client Partners and Leaders eventually making decisions to accelerate our worldwide expansion into every industry and ensure we continue to innovate successfully.
• Everyone treats each other like family. Our inclusive, supportive workplace culture fosters an environment of continuous learning and collaboration. You will build relationships with the Sales and Solutions Consultants, Product team, and Leadership, reinforcing a culture that enables knowledge sharing, partnership, and team success.
• No two days are the same here. With continuous innovation and iteration, dozens of new projects, and thousands of new users, you will be challenged to be creative and responsive.
• A drive for openness and diligence guides us. You will make an impact carrying through on our commitment to our team, playing a critical role in our success.
• Leveraging an understanding of Dayforce. You will support Customer Base Account Executives with scoping add-on services to existing customers and managing quotes including effort estimation and services sell rates as well as positioning appropriate ancillary services.
• Collaborating with Client Partners, you will support Net New Deals assisting in research, scoping and building rollout strategies and scenarios and tailoring collateral to specific client opportunities.

Skills and experience we value

• The education and experience. You have a Bachelor's or Associate’s degree and 5+ years of software industry experience. Experience partnering with sales in prospect solution design and added value to solution implementation is an asset.
• The knowledge. You have skill in building and managing relationships. You can gain trust, influence decisions, and teams, and work with internal and external contributors and stakeholders at any level. You can collaborate in engagements, presentations, and negotiations. Ideally, you have exposure to change management initiatives.
• The technical skills. You have an understanding of the Dayforce product modules and knowledge of feature functionality, and implementation best practices and risks.
• The motivation. You want to make a strategic, measurable impact on the success of customer projects, the growth of teams, and the scaling of an exciting HCM organization focused on making work life better for all.

What’s in it for you

Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

We encourage individuals to apply based on their passions.

Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.

With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.

Fraudulent Recruiting

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