Assistive Technology Program Assistant

United Ability, Inc.; Birmingham (AL); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

3 weeks paid vacation with additional…

Subsidized childcare

Life insurance

Disability benefits

Health and wellness programs

Retirement savings plan with employer

Immediate app for earned pay

Job summary

United Ability, Inc. is seeking an Assistive Technology Program Assistant to support the APT AT program, managing device inventory, assisting staff during demos, trainings, and events, and handling information requests.

The role involves data entry, lending library support, and coordinating with staff to ensure smooth operations. A full-time, one-year renewable contract based on funding is offered.

Qualifications

• GED/High School diploma required.
• Strong organizational skills and attention to detail.
• Excellent oral, written, and electronic communication skills.
• Proficiency with Microsoft Office; strong Excel skills.
• Technical aptitude for troubleshooting assistive technology devices.
• Ability to lift 60 lbs.
• A valid driver’s license and must be able to pass motor vehicle screening.
• Some overnight travel required.

Responsibilities

• Support for APT AT program: Serve as a key team member in supporting the program operations.
• Inventory Management: Oversee the AT lending library, tracking and managing the inventory of devices.
• Device Setup & Maintenance: Set up, test, and maintain AT devices to ensure they are in proper working order.
• Customer Support & Information Requests: Respond to inquiries regarding the APT AT program and assistive technology resources.
• Program Event Support: Assist staff with organizing and executing events, workshops, and trainings.
• Data Entry & Record Keeping: Perform accurate and timely data entry to track inventory and loans.
• Collaboration: Work closely with APT AT staff to ensure smooth operations.

Skills

Organizational skills

Communication

Data entry

Lifting 60 lbs

Driver's license

Independent worker

Education

GED/High School diploma

Tools

Microsoft Office

Excel

Job description

Monday-Friday, 8am-5pmAccessing Potential Through Assistive Technology (APT AT), a program of the Alabama Department of Rehabilitation Services and contracting partner of United Ability, is seeking an Assistive Technology Program Assistant. Primary duties include but are not limited to maintaining the APT AT device inventory; supporting professional staff during demonstrations, trainings, or events; and responding to information requests. In addition, the program assistant will perform essential data entry tasks, support lending library activities, and collaborate with staff to ensure seamless program operations. This full-time position offers a one-year renewable contract, based on funding, and plays a crucial role in improving access to AT solutions for individuals with disabilities.A career at United Ability also includes:Medical, dental and vision insurance3 weeks paid vacation with additional paid sick timeSubsidized childcare for eligible employeesLife insurance, disability benefits, health and wellness programsRetirement savings plan with employer matchImmediate app that allows you to draw your earned pay when you need itKey Responsibilities:Support for APT AT Program: Serve as a key team member in supporting the APT AT program operations.Inventory Management: Oversee the AT lending library, tracking and managing the inventory of devices to ensure they are well-maintained and ready for short-term loans.Device Setup & Maintenance: Set up, test, and maintain AT devices to ensure they are in proper working order before and after loans. Address technical issues as needed to ensure devices are fully functional.Customer Support & Information Requests: Respond to inquiries regarding the APT AT program and assistive technology resources, providing clear and timely information to families, educators, and service providers.Program Event Support: Assist program staff with organizing and executing events, workshops, and training sessions. Prepare AT devices for demonstrations and assist participants as needed during events.Data Entry & Record Keeping: Perform accurate and timely data entry to track inventory, device loans, and program-related activities. Maintain comprehensive records and ensure data integrity using program-specific tracking systems.Collaboration: Work closely with APT AT staff to ensure smooth operations and communication within the program. Collaborate on initiatives to improve access to assistive technology and raise awareness of its benefits.General qualifications include:GED/High School diploma requiredStrong organizational skills and attention to detailExcellent oral, written, and electronic communication skills requiredProficiency with Microsoft Office, strong Excel skillsTechnical aptitude for troubleshooting and setting up assistive technology devicesAbility to lift 60 lbsAbility to work independentlyA valid driver’s license and must be able to pass motor vehicle screeningSome overnight travel requiredPlease note that this job description is not designed to provide a comprehensive list of all activities, duties, or responsibilities that are required of the employee for this position. Job duties may change at any time and without prior notice. New job duties may be added as needed.Additional Information:This role is part of APT AT - a program of the Alabama Department of Rehabilitation Services providing services to the state of Alabama. We are federally funded through the 21st Century Assistive Technology Act. Our program serves as a lead resource in the state with the purpose of increasing knowledge of and access to assistive technology. We leverage additional funding which may change daily tasks and overall program initiatives. Our successful program staff are adaptable, resourceful, and excited to learn more about assistive technology!Reasonable Accommodations:Please also note that reasonable accommodation may be made to enable employees with disabilities to perform the position's essential functions.