Assisted Living Director — Lead Resident-Centered Care (FT)

Apploi; Hiawatha (IA); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Health Insurance

401(k) with Company Match

Paid Time Off (PTO)

Employee Assistance Program (EAP)

Job summary

Promise House is seeking an Assisted Living Director to lead daily operations and ensure high-quality, resident-centered care within the community. The role involves overseeing resident services, staff leadership, regulatory compliance, and operational performance to foster a safe and welcoming environment for all residents.

You will collaborate with residents, families, caregivers, and facility leadership to maintain survey readiness, manage budgets, and drive occupancy initiatives while

Qualifications

• Previous leadership or management experience in assisted living, senior living, long-term care, healthcare, or a related setting preferred
• Strong knowledge of resident-centered care and services for older adults
• Knowledge of assisted living regulations and compliance requirements preferred
• Experience leading, mentoring, and supporting employees
• Strong organizational, problem-solving, and decision-making skills
• Excellent verbal, written, and interpersonal communication skills
• Ability to build positive relationships with residents, families, employees, and community partners
• Ability to manage multiple priorities and work effectively in a fast-paced environment
• Proficiency with computer systems and electronic documentation
• Compassionate, professional, dependable, and committed to providing exceptional service to residents

Responsibilities

• Oversee the daily operations of the assisted living community
• Ensure residents receive high-quality, compassionate, and person-centered care
• Lead, mentor, and support caregiving and assisted living staff
• Assist with recruiting, interviewing, onboarding, scheduling, and staff development
• Ensure appropriate staffing levels are maintained to meet resident needs
• Monitor resident care and services to ensure quality standards are consistently met
• Communicate and build positive relationships with residents, families, staff, healthcare providers, and community partners
• Address resident and family concerns in a professional and timely manner
• Ensure compliance with applicable federal, state, and local regulations and facility policies
• Maintain survey readiness and support regulatory inspections and audits
• Participate in care planning and collaborate with nursing and interdisciplinary teams regarding resident needs
• Monitor the safety, cleanliness, and overall environment of the assisted living community
• Support infection prevention, emergency preparedness, and resident safety initiatives
• Assist with managing departmental budgets, supplies, staffing, and operational resources
• Promote a positive workplace culture focused on teamwork, accountability, compassion, and exceptional resident service
• Participate in community outreach and occupancy initiatives as needed
• Perform other administrative and operational duties as assigned

Skills

Leadership

Resident-centered care

Communication

Organizational skills

Multitasking

Problem-solving

Interpersonal skills

Electronic documentation

Job description

Promise House is seeking an Assisted Living Director to lead daily operations and ensure high-quality, resident-centered care within the community. The role involves overseeing resident services, staff leadership, regulatory compliance, and operational performance to foster a safe and welcoming environment for all residents.

You will collaborate with residents, families, caregivers, and facility leadership to maintain survey readiness, manage budgets, and drive occupancy initiatives while