Senior Living Operations Director

Better Living SL; Osage (IA); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off and holidays

401 (K) matching

Professional development opportunities

Employee assistance programs

Job summary

Better Living is seeking a seasoned healthcare administrator to oversee daily operations at our assisted living community. You will lead department heads, ensure high-quality care, and foster a positive, development-focused workplace.

You will manage compliance, occupancy, revenue, and community relations while upholding our mission to provide comfort, connection, and dignity to residents. You will lead a team, drive quality improvements, and develop staff through training and mentorship,

Qualifications

• Certificate/License per state.
• Bachelor’s degree in healthcare administration, business, public health, or related field.
• Minimum 3–5 years of leadership experience in long-term care, assisted living, or healthcare administration.
• Knowledge of regulations, Assisted Living Licensure statutes, and best practices in senior care.
• Experience with EHRs and state reporting systems preferred.
• Must pass required criminal background check to serve vulnerable adults.
• Strong focus on occupancy and leading sales.
• Be able to read, write, and comprehend English.

Responsibilities

• Lead and manage overall facility operations, ensuring compliance with state, federal, and local regulations.
• Ensure the health, safety, and well-being of all residents by upholding the highest standards of care and service.
• Supervise and support department leaders to ensure effective, coordinated service delivery.
• Recruit, hire, train, and retain qualified staff; promote a positive and productive workplace culture.
• Oversee financial operations including budgeting, billing, payroll, and expense management; meet occupancy and revenue goals.
• Build strong relationships with residents, families, staff, and the surrounding community.
• Lead quality assurance and improvement initiatives; respond to and resolve resident concerns and complaints promptly and effectively.
• Participate in marketing and community outreach to maintain strong census levels and promote the facility’s reputation.
• Maintain documentation and reporting in accordance with state licensing and audit requirements.
• Other duties as assigned.

Skills

Leadership experience

Communication skills

Financial management

Problem-solving

Staff development

Education

Bachelor’s degree in healthcare administration, business, public health, or related field

Tools

Electronic Health Records (EHR)

Job description

Better Living is seeking a seasoned healthcare administrator to oversee daily operations at our assisted living community. You will lead department heads, ensure high-quality care, and foster a positive, development-focused workplace.

You will manage compliance, occupancy, revenue, and community relations while upholding our mission to provide comfort, connection, and dignity to residents. You will lead a team, drive quality improvements, and develop staff through training and mentorship,