Assistant to Property Manager

VA4U; United States; Remote; USD 32,000 - 46,000; Full time

Benefits offered by this job

Company events

Opportunities for promotion

Pay raise

Work from home

Job summary

VA4U is seeking a reliable, detail-oriented Assistant to the Property Manager to support daily operations of a busy Australian property management team. This full-time, remote role covers multiple Australian states and requires hands-on experience with AU property management platforms.

You will coordinate with tenants and landlords, manage leases and documents, track rent arrears, and help with inspections and reporting using tools like AILO, PropertyMe, and Trello.

Qualifications

• Proven experience working in Australian Property Management as a Property Management Assistant, Leasing Assistant, or similar role.
• Strong understanding of Australian property management processes and legislation across QLD, NSW, VIC, WA, or SA is highly preferred.
• Experience using AU property management systems is required.
• Excellent communication skills, both written and verbal.
• Strong attention to detail and ability to multitask effectively.
• Highly organized with strong time management skills.
• Ability to work independently with minimal supervision in a remote environment.
• Professional, proactive, and customer-service oriented.

Responsibilities

• Assist the Property Manager with day-to-day operations and administrative tasks.
• Coordinate with tenants, landlords, vendors, and tradespeople regarding maintenance requests, inspections, and lease matters.
• Prepare and manage property-related documents including leases, Form 6s, entry/exit reports, notices, contracts, and correspondence.
• Maintain accurate and up-to-date records across property management systems and CRMs.
• Respond to tenant and client inquiries professionally and in a timely manner.
• Manage property listings, advertise vacancies, coordinate open homes, and assist with tenant screening processes.
• Monitor rent arrears, invoice processing, payment tracking, and follow-up communications.
• Assist with routine inspections, maintenance scheduling, and compliance tracking.
• Support inbox and calendar management for the Property Manager.
• Utilize Australian property management tools and platforms to streamline operations and reporting.
• Assist with ad hoc administrative tasks and special projects as required.

Skills

Communication

Attention to detail

Multitasking

Time management

Independent work

Customer service

Organization

Tools

AILO

PropertyMe

PropertyTree

Console Cloud

Inspection Express

IRE

Our Property

Palace

Managed App

RP Data / CoreLogic

realestate.com.au

Domain

Canva

Google Workspace

Microsoft Office Suite

Trello

Monday.com

ClickUp

Asana

Job description

Job description:

About the Role

We are looking for a reliable, detail-oriented, and experienced Assistant to the Property Manager to support the daily operations of a busy Australian property management team. This role is ideal for someone who thrives in a fast-paced environment and has hands-on experience using Australian property management platforms and workflows across multiple Australian states including Queensland, New South Wales, Victoria, Western Australia, and South Australia.

Key Responsibilities

• Assist the Property Manager with day-to-day operations and administrative tasks.
• Coordinate with tenants, landlords, vendors, and tradespeople regarding maintenance requests, inspections, and lease matters.
• Prepare and manage property-related documents including leases, Form 6s, entry/exit reports, notices, contracts, and correspondence.
• Maintain accurate and up-to-date records across property management systems and CRMs.
• Respond to tenant and client inquiries professionally and in a timely manner.
• Manage property listings, advertise vacancies, coordinate open homes, and assist with tenant screening processes.
• Monitor rent arrears, invoice processing, payment tracking, and follow-up communications.
• Assist with routine inspections, maintenance scheduling, and compliance tracking.
• Support inbox and calendar management for the Property Manager.
• Utilize Australian property management tools and platforms to streamline operations and reporting.
• Assist with ad hoc administrative tasks and special projects as required.

Tools & Platforms

Candidates with hands-on experience using the following Australian property management platforms will be highly regarded:

• AILO
• PropertyMe
• PropertyTree
• Console Cloud
• Inspection Express
• IRE
• Our Property
• Palace
• Managed App
• RP Data / CoreLogic
• realestate.com.au
• Domain
• Canva
• Google Workspace
• Microsoft Office Suite
• Trello, Monday.com, ClickUp, or Asana

Qualifications

• Proven experience working in Australian Property Management as a Property Management Assistant, Leasing Assistant, or similar role.
• Strong understanding of Australian property management processes and legislation across QLD, NSW, VIC, WA, or SA is highly preferred.
• Experience using AILO and other AU property management systems is required.
• Excellent communication skills, both written and verbal.
• Strong attention to detail and ability to multitask effectively.
• Highly organized with strong time management skills.
• Ability to work independently with minimal supervision in a remote environment.
• Professional, proactive, and customer-service oriented.

Requirements

• Reliable internet connection with backup option preferred.
• Quiet and professional work-from-home setup.
• Available to work full-time on a PH dayshift schedule.

Why Join Us?

• Competitive salary package
• Permanent work-from-home opportunity
• Stable dayshift schedule
• Supportive and professional team environment
• Opportunity to grow within a dynamic Australian property management business

Job Type: Full-time

Benefits:

• Company events
• Opportunities for promotion
• Pay raise
• Work from home

Work Location: Remote