Assistant Terminal Operations Leader

Ports America Shared Services, Inc.; Seabrook (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

Ports America in Texas is seeking an Assistant Operations Manager to direct, plan, and supervise terminal operations and staff to ensure efficient, safe, and productive performance for assigned customers and cargo types.

The role requires leading labor teams, managing schedules, and collaborating with terminal departments while maintaining payroll accuracy and safety standards. Strong leadership, communication, and decision-making skills are essential.

Qualifications

• Bachelor's Degree OR equivalent operations experience.
• 2+ years of experience with computerized operating systems, MS Office or related technologies.
• 2+ years of management, leadership, and/or supervisory experience.
• Obtain and maintain Transportation Workers Identification Card (TWIC) issued by the Department of Homeland Security.
• Valid US Driver's License.

Responsibilities

• Effectively manage the work activities of the Foreman, Labor, and other personnel; ensuring performance expectations and customer needs are met.
• Determine the amount of labor needed for each day and ensure labor is order appropriately for your assigned area.
• Make decisions affecting overtime cost and general expenditures and ensure they are made in the best interests of our company and customers.
• Determine additional staffing / labor needs and contact appropriate representatives in advance, ensuring cost-effective staffing and availability.
• Ensure payroll accuracy and make appropriate changes as needed.
• Ensure compliance with the company's Safety program.
• Ensure all labor and staff comply with accident prevention / safety and workers' compensation programs and procedures.
• Work closely with M&R/Terminal Departments to ensure the appropriate equipment allocation meets operational demands.
• Maintain positive relations with Labor and ensure that the Collective Bargaining Agreements are understood and adhered to.
• Ensure that performance issues of employees under his/her supervision are addressed, and corrective action/discipline is imposed when circumstances warrant.
• Advise leadership of labor matters and assist in adjudicating all complaints filed including grievances.
• Participate in regular training and feedback to labor and management staff.
• Communicate areas of accountability and performance expectations to labor and management staff.
• Develop, communicate, maintain, and improve operating and administrative procedures (consistent with area procedures and objectives) designed to provide required information and facilitate internal practices.
• Ensure certifications and required training and clearances are current for you and your staff.
• Ensure that all company policies, procedures, and controls are followed and that required reports are completed accurately, submitted on time to appropriate staff, customers and other designated personnel, and that appropriate staff and labor have a full understanding of these procedures.
• Work a flexible schedule of hours, days, nights, weekends, and holidays as directed by business need.
• Travel to support other operations as needed.

Skills

Management

MS Office

Time management

Communication

Decision making

Education

Bachelor's Degree OR equivalent operations experience

TWIC

Valid US Driver's License

Tools

MS Office

Job description

Ports America in Texas is seeking an Assistant Operations Manager to direct, plan, and supervise terminal operations and staff to ensure efficient, safe, and productive performance for assigned customers and cargo types.

The role requires leading labor teams, managing schedules, and collaborating with terminal departments while maintaining payroll accuracy and safety standards. Strong leadership, communication, and decision-making skills are essential.