Assistant Terminal Manager

Academy Bus; Hoboken (NJ); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Paid time off

Holiday pay

Supplemental coverages

Job summary

Academy Bus is seeking an Assistant Terminal Manager in Hoboken, NJ to lead daily terminal operations, ensuring safety and on-time performance across charter, commuter, and university services.

The role reports to the General Manager and requires strong leadership, DOT/FMCSA regulatory knowledge, and the ability to coordinate dispatch, maintenance and customer service teams in a fast-paced environment.

Qualifications

• Experience leading teams in passenger transportation.
• Strong analytical ability to optimize operations and scheduling.
• Familiarity with DOT, FMCSA, and OSHA standards.

Responsibilities

• Lead daily terminal operations ensuring safety and on-time performance.
• Coordinate resource planning and scheduling under DOT/FMCSA rules.
• Foster cross-functional collaboration among dispatch, maintenance, sales, and customer service.
• Provide coaching to the operations team to improve efficiency.
• Manage employee relations and incident resolution with a people-first approach.

Skills

Leadership

Communication

Analytical mindset

Regulatory knowledge

Flexibility

Tools

Transportation Management System (TMS)

Microsoft Excel

Job description

Description

Join the leadership team at one of our high-volume passenger transportation hubs on the East Coast. As an Assistant Terminal Manager, you will be a key architect of our daily success, bridging the gap between strategic planning and real-time execution. This is a high-visibility role reporting directly to the General Manager, designed for a logistics professional who thrives in a fast-paced, "live" operational environment and is ready to lead a diverse team.

Key Responsibilities

• Operational Leadership: Manage daily terminal flow, ensuring the highest standards of safety and on-time performance for our charter, commuter services, and university student transportation services.
• Strategic Resource Planning: Analyze charter itineraries and schedules to ensure optimal resource allocation while maintaining strict compliance with DOT and FMCSA regulations.
• Cross-Functional Collaboration: Act as the central nervous system of the terminal, fostering teamwork between dispatch, maintenance, sales, and customer service teams.
• Performance Management: Monitor dispatch efficiency and provide real-time feedback and coaching to the operations team to drive continuous improvement.
• Incident & Employee Relations: Lead with a "people-first" mindset, managing employee relations and navigating operational challenges with a calm, decisive attitude.

Qualifications & Experience

• Experience: 3+ years of leadership experience in passenger transportation.
• Technical Skills: Proficient in Microsoft Excel and adaptable to modern Transportation Management Systems (TMS).
• Analytical Mindset: Proven ability to assess logistics plans, identify bottlenecks, and implement process improvements.
• Communication: Exceptional verbal and written skills; ability to interface with both front-line staff and executive leadership.
• Regulatory Knowledge: Solid understanding of DOT, FMCSA, and OSHA safety standards is highly preferred.
• Flexibility: While the standard schedule is Monday–Friday candidates must be willing to work weekends or extended hours based on operational needs.

Benefits Include

• We are looking for the best talent and will assist with your transition to one of our locations on the East Coast.
• Medical, Dental, Vision, Prescription, Life Insurance, 401(k), Supplemental coverages, Paid time off, and Holiday pay.

Academy is EEO