Terminal Manager

Final Mile; Bloomington (CA); On-site; USD 57,000 - 95,000; Full time

Benefits offered by this job

Medical

Dental

Vision

FSA

EAP

Life & AD&D Insurance

Disability

Paid Time Off

Paid Holidays

Job summary

Final Mile is seeking a Terminal Manager to lead safe, high-service terminal operations and manage overall cost performance. You will drive a yearly business plan, monitor monthly results, and develop strategies to improve service and efficiency.

The role oversees drivers, owner-operators, and terminal staff in a fast-paced environment, reporting to the Director, Region Operations. The ideal candidate has 5–7 years in transportation management, strong leadership, and proficiency with MS

Qualifications

• Bachelor's degree in Transportation, Logistics, Supply Chain or Business preferred.
• 5-7 years’ experience in transportation management with terminal operations knowledge.
• Strong verbal, written and interpersonal skills; ability to lead and influence.

Responsibilities

• Lead terminal operations including productivity, service, safety and costs.
• Develop and manage annual terminal business plan and strategies.
• Review monthly results across key accountability areas.
• Maintain customer relationships while ensuring safety and quality standards.
• Ensure safe working environment and compliance with DOT rules.

Skills

Operations management

Leadership

Strategic planning

Communication skills

Education

Bachelor's degree in Transportation, Logistics, Supply Chain or Business

Tools

MS Word

MS Excel

MS Outlook

Transportation software

Job description

The Terminal Manageris responsible for leading safe operations while delivering high service/quality and overall cost performance of the terminal. The Terminal Managerwill interact with all levels of company personnel to collaboratively develop opportunities to reduce freight cost. This position is responsible to lead a team of Company Drivers and/or Owner Operators as well as terminal staff, in a fast-paced environment.This position reports to the Director, Region Operations.

EssentialJobFunctions:

• Manage, direct, and lead all functions within a terminal. Primary areas of accountability include: productivity, service, safety, CSA performance, loaded mile ratio, driver retention, working driver percentage, cost per dray management, and asset management
• Responsible for the creation and implementation of an annual yearly business plan for the Terminal, along with Terminal strategies
• Conduct monthly results reviews of all key accountability areas
• Develop and deliver internal and external strategies to provide superior service to customers. Implement, analyze and monitor to ensure, service goals, expenses, budgets
• Support customer relationships when required and ensure that safety, service, and quality measures are implemented, audited and monitored for corrections
• Ensure that a safe working environment is provided for all employees and owner operator contractors
• Enforce understanding and compliance with all Company policies and procedures, Code of Conduct, and federal and state Department of Transportation rules and regulations
• Create an atmosphere of trust and teamwork that values the contributions of all employees and owner operator contractors in support of a high performance culture
• Lead efforts and special project teams as needed
• Lead and develop internal staff through the use of individual development plans, goal setting and monthly results reviews.They should also provide on the spot coaching when needed
• Conduct semiannual performance appraisals with their office staff
• Leads the terminal by demonstrating a “can do” attitude with a “will do” work ethic and a strong sense of self-initiative
• Duties, responsibilities and activities may be assigned or changed from time to time

Minimum Qualifications:

• Bachelor's degree or equivalent combination of education and work experience with a Bachelor's degree in Transportation, Logistics, Supply Chain or Business preferred
• At least 5-7 years’ experience in transportation management along with a thorough, demonstrated understanding of terminal operations
• Knowledge of transportation operations and laws, federal safety regulations and maintenance requirements preferred
• Effective verbal, written and interpersonal skills in addition to a proven track record of success
• Demonstrated ability to plan,manage, direct and lead multiple tasks at once
• Computer proficiency with Word, Excel, and Outlook is required. Knowledge of Transportation Software is a plus

Salary Range: Up to $95,000 /year base salary + bonus eligibility

This is an estimated range based on the circumstances at the time of posting, however it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand.

Benefits

We offer a comprehensive benefits plan including:

• Medical
• Dental
• Vision
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Life & AD&D Insurance
• Disability
• Paid Time Off
• Paid Holidays