Assistant Tasting Room Manager — Elevated Wine Experience

Tasting & Tap Room Expo

California, Northern (MO, KY)

Hybrid

USD 69,000 - 81,000

Full time

10 days ago
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Benefits offered by this job

Medical Insurance
Dental Insurance
Vision Insurance
401K with company match
TWEforME Day
Paid Time Off

Job summary

Beaulieu Vineyard in Rutherford is seeking an Assistant Hospitality Manager to lead the tasting room and guest journey within our new hospitality center. You will partner with the winery chef, culinary and events teams to deliver elevated tastings and private events, while driving sales and coaching a guest-focused team.

As a front-line leader, you will shape the guest experience, manage a team of up to 20, and ensure hospitality excellence Reflect BV’s warmth and luxury across all guest

Qualifications

  • 4+ years in wine or hospitality sales/customer service.
  • Led and coached teams of 15+ employees.
  • Proven sales strategy and wine club conversion.
  • Tech-savvy: Shopify, Bloom, Gorgias, TOCK, MS Office

Responsibilities

  • Oversee daily operations of the Tasting Room, ensuring exceptional guest service and sales performance.
  • Onboard and implement comprehensive training programs to enhance sales team performance and product knowledge.
  • Inspire and motivate team members to achieve and exceed sales targets through strategic guidance and support.
  • Innovate and expand tours and tastings to meet visitor engagement goals.
  • Lead onboarding and training programs to build a knowledgeable, guest-focused team.
  • Manage staffing, scheduling, and performance reviews for up to 20 direct reports.
  • Develop and implement creative outreach to attract new guests and build relationships.
  • Serve as Manager on Duty, handling banking, POS operations, and logistics.
  • Ensure compliance with safety, beverage service, and food handling standards.
  • Support special events and act as an ambassador for the BV brand

Skills

Leadership
Communication
Customer service
Sales skills

Tools

Shopify
Bloom
Gorgias
TOCK
Microsoft Office

Job description

Beaulieu Vineyard in Rutherford is seeking an Assistant Hospitality Manager to lead the tasting room and guest journey within our new hospitality center. You will partner with the winery chef, culinary and events teams to deliver elevated tastings and private events, while driving sales and coaching a guest-focused team.

As a front-line leader, you will shape the guest experience, manage a team of up to 20, and ensure hospitality excellence Reflect BV’s warmth and luxury across all guest

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