Assistant Supervisor – Large-Volume Records Ops

Advancia Tech; Independence (MO); On-site; USD 52,000 - 72,000; Full time

Job summary

Advancia Technologies, LLC seeks an Assistant Supervisor to help plan, coordinate and oversee daily operations at a high-volume records facility. You will support workforce management, quality control, safety compliance, and operational efficiency, and may act as Supervisor in their absence.

You will guide staff, monitor workflow, participate in training, and ensure adherence to SOPs and contractual requirements while coordinating with SSA/NRC personnel and other management.

Qualifications

• Direct experience in large-volume records work.
• Excellent interpersonal and written/oral communication skills.
• Strong attention to detail and adherence to SOPs.
• Ability to supervise subordinates and maintain fairness according to SOPs.
• Good math basics for weights/measures and data handling.

Responsibilities

• Assist the Supervisor in directing daily operational activities.
• Provide day-to-day guidance and support to employees.
• Monitor workflow, productivity and quality; advise on improvements.
• Assist with employee training, coaching and development.
• Conduct quality control reviews per SOP and implement corrective actions.
• Assist with attendance, scheduling, and staffing recommendations.
• Prepare performance documentation and development plans.
• Ensure compliance with policies, procedures, and contracts.
• Act as Supervisor when the primary Supervisor is unavailable.
• Draft and edit SOPs; monitor and protect PII per SOP.
• Provide training to RMTs and escalate issues when needed.

Skills

Records management

Interpersonal skills

Communication

Problem solving

Supervisory skills

Mathematics basics

Team environment

Attention to detail

Self-motivation

Education

High School diploma

College preferred

OSHA 10 certification within 180 days

Job description

Advancia Technologies, LLC seeks an Assistant Supervisor to help plan, coordinate and oversee daily operations at a high-volume records facility. You will support workforce management, quality control, safety compliance, and operational efficiency, and may act as Supervisor in their absence.

You will guide staff, monitor workflow, participate in training, and ensure adherence to SOPs and contractual requirements while coordinating with SSA/NRC personnel and other management.