Assistant Studio Manager - Wellness Studio Leader

Perspire Sauna Studio of Sandy Springs; Sandy Springs (GA); Sur place; USD 42 000 - 65 000; Plein temps

Avantages offerts par ce poste

Bonus based on performance

Competitive salary

Free uniforms

Commission

Bonus structure details

Free IR Sauna Membership

Paid Training

Résumé du poste

Perspire Sauna Studio of Sandy Springs is seeking an Assistant Studio Manager to help lead our team and drive membership sales while delivering exceptional guest experiences. You will partner with the Studio Manager to implement SOPs, coach staff, and ensure daily operations meet our standards.

You will collaborate across departments, maintain high guest satisfaction, handle inquiries, and promote the benefits of IR saunas and related therapies.

Qualifications

• Excellent interpersonal skills to ensure clear, effective communication with all guests and team members.
• Results-driven and motivated to meet or exceed sales targets.
• Ability to lead and influence others to achieve goals.
• Superior customer service skills to mediate all situations with a calm, helpful demeanor.
• No-job-is-too-small attitude.
• Passionate about health and wellness.
• Consistently show a positive attitude & take responsibility for your own actions.
• Strong collaboration, organizational, and prioritization skills.
• Flexible and available to work varied shifts, including evenings and weekends.

Responsabilités

• Working closely with the Studio Manager on the implementation of standard operating procedures, specifically managing and ensuring Membership Sales Associates and Studio Assistants are maintaining consistency and upholding daily expectations.
• Assisting in the training, coaching, and development of team members.
• Bringing positive, team-first energy and helping make Perspire Sauna Studio an exceptional place to work.
• Acting as a liaison between the Studio Manager and team members.
• Communicating all updates, new products/offerings, events, and protocols to the team in the Studio Manager’s absence.
• Leading the team with strong membership sales. This is measured with conversion percentage and sales performance charts.
• Maintaining high visibility and positive interaction with guests at all times. Ensuring guests receive hospitable, consistent, accessible, and courteous service.
• Resolving any guest complaints or membership issues with the highest level of customer service.
• Promoting the benefits of IR Saunas and the value of having a Perspire Sauna Studio Membership to guests.
• Understanding and speaking about the science, technology, and benefits of IR sauna, chromotherapy, and Red Light therapy.
• Ensuring that all front desk systems are followed such as proper member check-in, telephone inquiries (general and sales related), consent forms, studio tours, delinquent account procedures, and new membership agreements. *Mindbody Software experience is a plus!
• Performing weekly and monthly inventory purchasing and processing functions
• Performing and documenting daily and weekly studio inspections to ensure facility operation standards are met and all equipment is functioning properly

Connaissances

Interpersonal skills

Sales targets

Leadership

Customer service

Positive attitude

Health and wellness

Team collaboration

Prioritization

Flexible hours

Outils

Mindbody

Description du poste

Perspire Sauna Studio of Sandy Springs is seeking an Assistant Studio Manager to help lead our team and drive membership sales while delivering exceptional guest experiences. You will partner with the Studio Manager to implement SOPs, coach staff, and ensure daily operations meet our standards.

You will collaborate across departments, maintain high guest satisfaction, handle inquiries, and promote the benefits of IR saunas and related therapies.