Assistant Studio Manager - Client Experience & Growth

Jetsetpilates; Westminster (CO); On-site; USD 42,000 - 66,000; Full time

Job summary

JETSET Pilates in Westminster, CO is seeking an Assistant Manager to foster community, elevate client experience, and ensure service consistency across the studio.

You will lead Studio Leads and instructors, manage day-to-day operations, handle front‑of‑house tasks, drive client retention, and support local marketing initiatives while working morning, evening, and weekend shifts. This role includes training participation and collaboration with ownership and the GM.

Qualifications

• Experience in studio or fitness community settings with front-of-house focus.
• Strong leadership and team training capabilities.
• Proven ability to drive client retention and local marketing initiatives.

Responsibilities

• Provide training, guidance, and feedback to Studio Leads to maintain a cohesive team.
• Oversee studio operations: scheduling, inventory, and front desk tasks.
• Enhance client experience and manage new client onboarding and inquiries.
• Monitor sales, utilization, retention, and payroll metrics for performance analysis.
• Collaborate with owners and GM on local marketing and brand awareness.

Skills

Leadership

Customer service

Sales

Team coordination

Tools

Mindbody

AXLE

Job description

JETSET Pilates in Westminster, CO is seeking an Assistant Manager to foster community, elevate client experience, and ensure service consistency across the studio.

You will lead Studio Leads and instructors, manage day-to-day operations, handle front‑of‑house tasks, drive client retention, and support local marketing initiatives while working morning, evening, and weekend shifts. This role includes training participation and collaboration with ownership and the GM.