Assistant Store Manager - Warehouse - Sonoma

Friedman; Sonoma (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Friedman’s Home Improvement is seeking an Assistant Store Manager for our Sonoma warehouse location. You will lead departments of 20–40 Team Members, mentor future leaders, and ensure policy compliance while focusing on the voice of the customer.

Responsibilities include opening/closing the store, evaluating labor and sales reports, interviewing and hiring, and guiding daily workflow to meet retail goals. Strong supervisory skills and MS Office/D365 experience are preferred.

Qualifications

• Advanced education or training from college or university.
• 5+ years in a retail environment or equivalent combination of education and/or experience.
• Minimum mid-level management background with exceptional supervisory skills.

Responsibilities

• Oversees departments of 20–40 Team Members depending on channel and scope.
• Develops future leaders through training in policies, SOPs, and product knowledge.
• Understands the voice of the customer to address opportunities.
• Coaches and mentors on products, software systems and procedures.
• Moves throughout the store to assist Team Members as Manager on Duty.
• Responsible for opening and closing store duties and staffing.
• Monitors sales reporting, labor reporting, and margin erosion.
• Interviews, hires, and trains new Team Members.
• Plans daily workflow within the Business Channel and department.

Skills

Leadership

Supervisory skills

Team development

Communication

Coaching

Hiring & training

Customer service

Cross-functional relationships

Problem solving

Education

Advanced education or training from college or university

Tools

Microsoft Office

Microsoft D365

Job description

Join Friedman’s, where our mission is to Deliver the Human Side of Home Improvement. Named a “Best Place to Work” and voted Sonoma County’s Best Home Improvement Store 15 years in a row, we’re built on a positive, team-oriented culture built on decades of trust and service.At Friedman’s, you’re not just starting a job, you’re joining a team that leads, grows, and builds something bigger together. We offer bundled benefits, eligibility for a discretionary bonus and a generous employee discount and tuition reimbursement to support your career path.Friedmans Home Improvement is looking for an Assistant Store Manager in our Warehouse in our Sonoma retail location. This Assistant Store Manager will be responsible for leadership and mentorship of our Team Members, processes, and policies throughout our retail store. No previous hardware store knowledge is needed.Essential Duties and ResponsibilitiesOversees departments of 20-40 Team Members depending on Business Channel and scope of assignmentKey in the development of the future leaders of the organization, through training Team Members in policies, SOPs, product knowledge and other related job dutiesKey in understanding the voice of the customer to elevate the organization and resolve areas of opportunityAdvanced knowledge of products, software systems and operational procedures with the ability to coach and mentorAbility to move throughout the floor and departments, assisting all Team Members within the store as Manager on DutyResponsible for the opening and closing store dutiesKnowledge of sales reporting, labor report, margin erosion and managed laborResponsible for interviewing, hiring, and training new Team MembersPlanning, assigning, and directing daily workflow within Business ChannelPerformance management through review writing, rewarding and giving feedback to Team MembersEducation and/ExperienceAdvanced education or training from college or university, with 5+ years in a retail environment or equivalent combination of education and/or experienceMinimum mid-level management background with exceptional supervisory skillsKnowledge Skill and AbilitiesExperience with Microsoft Office (Outlook, Word, Excel)Microsoft D365 experience is preferredProven ability to lead, develop and grow a teamDevelop and maintain strong cross-functional relationshipsExcellent organizational and communication skillsAbility to follow through issues to resolutionLocation/Hours: This is an exempt position located at a Friedman’s Home Improvement retail store. Hours are to meet the needs of the retail business, Sunday – Saturday. Ability to work holidays and weekends as needed.Friedman’s Home Improvement is proud to be an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Friedman’s Home Improvement will consider for employment qualified applicants with criminal convictions in a manner consistent with AB 1008.