Assistant Store Manager: Team Leader & Customer Focus

Dollar General; Niles (OH); On-site; USD 36,000 - 52,000; Full time

Job summary

Dollar General seeks an Assistant Store Manager to help keep a clean, organized store with a customer-first focus. Under the Store Manager's direction, you will supervise staff, oversee merchandise presentation, complete paperwork, and assist with deposits.

You will perform stocking and cashier duties, support loss prevention, and work to maximize profitability and customer satisfaction while protecting company assets in a fast-paced environment.

Qualifications

• High school diploma or equivalent strongly preferred.
• One year of retail experience with at least six months supervisory experience preferred.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Customer service

Scheduling employees

Cash handling

Merchandise presentation

Inventory control

Safety compliance

Communication

Staff training

Problem solving

Cashier functions

Education

High school diploma or equivalent

Job description

Dollar General seeks an Assistant Store Manager to help keep a clean, organized store with a customer-first focus. Under the Store Manager's direction, you will supervise staff, oversee merchandise presentation, complete paperwork, and assist with deposits.

You will perform stocking and cashier duties, support loss prevention, and work to maximize profitability and customer satisfaction while protecting company assets in a fast-paced environment.