Store Leader: Customer-First Ops & Team Coaching

Dollar General; Harlan (IA); On-site; USD 40,000 - 55,000; Full time

Job summary

Dollar General is seeking an Assistant Store Manager to help maintain a clean, well-organized store with a customer-first focus. Under the Store Manager’s direction, you will supervise staff, manage merchandising and paperwork, and prepare deposits, while performing stocking and cashier duties to maximize profitability and customer satisfaction.

The role requires hands-on leadership, inventory control, and adherence to policies to ensure store security and loss prevention.

Qualifications

• Proven ability to lead customer service initiatives.
• Experience supervising retail staff is preferred.
• Strong numerical and cash-handling skills.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Customer service

Supervisory experience

Cash handling

Merchandising

Communication

Problem solving

Detail oriented

Cash register

Education

High school diploma or equivalent

Job description

Dollar General is seeking an Assistant Store Manager to help maintain a clean, well-organized store with a customer-first focus. Under the Store Manager’s direction, you will supervise staff, manage merchandising and paperwork, and prepare deposits, while performing stocking and cashier duties to maximize profitability and customer satisfaction.

The role requires hands-on leadership, inventory control, and adherence to policies to ensure store security and loss prevention.