Assistant Store Manager & Team Coach

Rally House; Austin (TX); On-site; USD 24,000 - 35,000; Full time

Job summary

Rally House in Austin seeks an Assistant Coach to support the Store Manager and drive daily results while maintaining a guest-focused environment. The role emphasizes coaching, training, and talent development to elevate team performance.

You will partner with the Head Coach, lead ongoing staff development, and ensure adherence to safety, cash handling, and store standards across all shifts and events. A strong passion for sports helps connect with fans and communities.

Qualifications

• Minimum 3+ years of experience in retail.
• 1+ year in a supervisory or team lead role.
• Availability to work 40 hours per week with flexible shifts including days, nights, weekends, holidays, and events.

Responsibilities

• Partner with Head Coach to attract, hire, and onboard talent.
• Lead ongoing training and development plans for team members.
• Coach performance, document feedback, and support corrective actions.
• Build engagement through recognition, communication, and follow-up.
• Own execution of operational standards and routines.
• Ensure compliance with safety, cash handling, and policy standards.
• Act as operational leader-on-duty in Head Coach’s absence.
• Drive store performance through visual and merchandising direction.
• Analyze store performance and take actions to improve results.
• Lead execution of special events and peak market activities.

Skills

Leadership

Customer service

Coaching

Operations

Communication

Education

Associates or Bachelor’s degree preferred

Job description

Rally House in Austin seeks an Assistant Coach to support the Store Manager and drive daily results while maintaining a guest-focused environment. The role emphasizes coaching, training, and talent development to elevate team performance.

You will partner with the Head Coach, lead ongoing staff development, and ensure adherence to safety, cash handling, and store standards across all shifts and events. A strong passion for sports helps connect with fans and communities.