Assistant Store Manager – Retail Ops & Service

R301US Hibbett Retail, Inc.; Tullahoma (TN); On-site; USD 29,904,000 - 42,591,000; Full time

Job summary

Hibbett I City Gear in Tullahoma, TN is seeking an Assistant Manager to support store operations and customer service excellence. You will assist the Store Manager, supervise staff in shifts, handle merchandising, scheduling, and daily admin tasks to meet store goals.

Strong communication, teamwork, and attention to detail are essential, with a focus on delivering outstanding service and merchandise presentation in a fast-paced retail environment.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consults with Store Manager in establishing action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assumes responsibility of the entire store in the absence of the Store Manager.
• Assist in overall personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers in all departments when necessary.
• Keep the Store Manager informed about inventory movement and customer trends.
• Ensure quality customer service is maintained.

Skills

Retail experience

Customer service

Interpersonal skills

Fast-paced environment

Team leadership

Self-starter

Attention to detail

Job description

Hibbett I City Gear in Tullahoma, TN is seeking an Assistant Manager to support store operations and customer service excellence. You will assist the Store Manager, supervise staff in shifts, handle merchandising, scheduling, and daily admin tasks to meet store goals.

Strong communication, teamwork, and attention to detail are essential, with a focus on delivering outstanding service and merchandise presentation in a fast-paced retail environment.