Assistant Store Manager — Retail Ops Leader

Food Lion; Ballentine (SC); On-site; USD 65,000 - 90,000; Full time

Job summary

Food Lion in Ballentine, SC is seeking a Store Manager to lead day-to-day store operations, develop associates, and ensure top-tier customer service. You will drive financial and sales results, uphold food safety standards, and maintain safety policies across departments.

The role requires strong leadership, communication, and organizational skills with a focus on store excellence. As Manager on Duty when needed, you will mentor teams, manage budgets, and ensure adherence to company guidelines

Qualifications

• College degree or equivalent preferred
• Department Manager or equivalent experience required
• Strong understanding of store operations and total store merchandising techniques
• Excellent interpersonal, customer service and communication skills
• Excellent organizational skills
• Ability and willingness to learn multiple tasks and technical requirements of the job
• Good judgment solving problems, making decisions, handling complaints, arbitrating disputes and resolving grievances
• Desire and ability to lead and manage associates throughout multiple departments
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations
• Must meet minimum age requirements to perform specific job functions
• Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager" or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment. Accreditation must be maintained
• while employed in a position requiring accreditation

Responsibilities

• Hire, train, and develop associates
• Manage performance through performance management, coaching, appraisal and disciplinary efforts
• Provide leadership and motivation within the store to promote a culture reflective of our Guiding Principles, Core Values, Vision and Strategy
• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast and easy customer service
• Ensure proper control of all store funds and company assets
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Observe and ensure compliance with company security, safety, and food safety standards
• Understand and use company tools such as; financial reports, ACIS, scheduling, productivity, ordering, and business information systems
• Support the achievement of store budgeted financial and operating results
• Serve as Manager on Duty, perform all responsibilities of Store Manager when not present
• Assist the Store Manager with day-to-day operations of the entire store
• Serve as a model for customer service and other vital behaviors
• Adhere to all company guidelines, policies and standard practices
• Manage and develop associates to ensure adherence to Standard Practices
• Maximize sales through excellent customer service and minimize shrink through proper use of Standard Practices
• Ensure store conditions, customer service and satisfaction, product quality, freshness, availability, variety and execution of all policies and procedures
• Ensure compliance with local, state and federal regulations
• Ensure staffing schedules across departments meet business needs
• Interacts with associates; ensure associates understand Food Lion's expectations and have the tools and training to be successful
• Successfully complete CBT, Training Packet and Training Aid courses
• Treat all store information as strictly confidential
• Perform all other duties and projects as assigned

Skills

Leadership

Store operations

Customer service

Communication

Interpersonal skills

Education

Bachelor's degree preferred

Tools

ACIS

Scheduling software

POS systems

Job description

Food Lion in Ballentine, SC is seeking a Store Manager to lead day-to-day store operations, develop associates, and ensure top-tier customer service. You will drive financial and sales results, uphold food safety standards, and maintain safety policies across departments.

The role requires strong leadership, communication, and organizational skills with a focus on store excellence. As Manager on Duty when needed, you will mentor teams, manage budgets, and ensure adherence to company guidelines