Store Operations Leader

Food Lion; Georgetown (SC); On-site; USD 65,000 - 85,000; Full time

Job summary

Food Lion is seeking a Store Manager in Georgetown, SC to lead daily store operations, develop a high-performing team, and ensure customer-focused service. You will drive sales, manage budgets, and uphold food safety and security standards in a fast-paced retail environment.

The role requires strong leadership, exceptional communication, and the ability to balance operations with staff development while maintaining Food Lion's standards and customer experience across departments.

Qualifications

• College degree or equivalent preferred.
• Department Manager or equivalent experience required.
• Strong understanding of store operations and total store merchandising techniques.
• Excellent interpersonal, customer service and communication skills.
• Excellent organizational skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Good judgment solving problems, making decisions, handling complaints, arbitrating disputes and resolving grievances.
• Desire and ability to lead and manage associates throughout multiple departments.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
• Must meet minimum age requirements to perform specific job functions.
• Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager" or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment. Accreditation must be maintained while employed in a position requiring accreditation.

Responsibilities

• Hire, train, and develop associates.
• Manage performance through coaching, appraisal and disciplinary efforts.
• Provide leadership and motivation within the store to promote a culture reflective of our Guiding Principles, Core Values, Vision and Strategy.
• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast and easy customer service.
• Ensure proper control of all store funds and company assets.
• Observe and correct unsafe conditions that could cause associate or customer accidents.
• Observe and ensure compliance with company security, safety, and food safety standards.
• Understand and use company tools such as financial reports, ACIS, scheduling, productivity, ordering, and business information systems.
• Support the achievement of store budgeted financial and operating results.
• Serve as Manager on Duty when Store Manager is not present.
• Assist the Store Manager with day-to-day operations of the entire store.
• Serve as a model for customer service and instill this value in all associates.
• Adhere to all company guidelines, policies and standard practices.
• Manage and develop associates to ensure adherence to Standard Practices.
• Maximize sales through excellent customer service and minimize shrink through proper Utilization of Standard Practices.
• Ensure store conditions, customer service and satisfaction, product quality, freshness, availability, variety and execution of all policies and procedures.
• Ensure compliance with local, state and federal regulations.
• Ensure staffing schedules across departments meet the business needs.
• Interacts with associates; ensure they have tools and training to be successful.
• Successfully complete CBT, Training Packet and Training Aid courses.
• Treat all store information as strictly confidential.
• Perform all other duties and projects as assigned.

Skills

College degree

Management experience

Store operations

Customer service

Organizational skills

Multi-tasking

Problem solving

Leadership

Physical ability

Age requirement

Food safety certification

Education

College degree or equivalent preferred

Tools

ACIS

Job description

Food Lion is seeking a Store Manager in Georgetown, SC to lead daily store operations, develop a high-performing team, and ensure customer-focused service. You will drive sales, manage budgets, and uphold food safety and security standards in a fast-paced retail environment.

The role requires strong leadership, exceptional communication, and the ability to balance operations with staff development while maintaining Food Lion's standards and customer experience across departments.