Assistant Store Manager - Retail Ops & Customer Service

R301US Hibbett Retail, Inc.; Plainview (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

Hibbett Retail, Inc. in Plainview, TX is seeking an Assistant Manager to assist the Store Manager in daily operations and drive exceptional customer service. This role covers merchandising, scheduling, and policy adherence while maintaining store profitability.

The Assistant Manager will be knowledgeable across product areas and ready to assume Store Manager responsibilities in their absence, ensuring smooth operations and team guidance.

Qualifications

• Experience in a retail environment, preferably footwear & athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter with initiative to take on important tasks.
• Strong attention to detail and ability to multi-task.
• Team player with passion for outstanding customer service and selling merchandise.

Responsibilities

• Assist Store Manager in selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the absence of the Store Manager.
• Support in personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers across all departments.
• Monitor inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to ensure department responsibilities and standards are met.
• Keep Store Manager informed about inventory movement and customer trends.
• Promote and sell services and merchandise provided by Hibbett I City Gear.
• Uphold all company policies across manuals.

Skills

Retail Experience

Customer Service

Interpersonal Skills

Fast-Paced Environment

Team Management

Self-Starter

Attention to Detail

Team Player

Job description

Hibbett Retail, Inc. in Plainview, TX is seeking an Assistant Manager to assist the Store Manager in daily operations and drive exceptional customer service. This role covers merchandising, scheduling, and policy adherence while maintaining store profitability.

The Assistant Manager will be knowledgeable across product areas and ready to assume Store Manager responsibilities in their absence, ensuring smooth operations and team guidance.