Retail Store Leader - Customer Service & Operations

R301US Hibbett Retail, Inc.; Longview (TX); On-site; USD 26,000 - 28,000; Full time

Job summary

Hibbett Retail, Inc. in Longview, TX is seeking an Assistant Manager to support store operations and customer service excellence. You will assist the Store Manager and assume leadership in their absence, driving sales and merchandising across departments.

The role requires 1–3 years in retail or customer service with strong communication and teamwork. This full-time position pays $12.65 per hour, with responsibilities including staffing, inventory, and daily operational tasks.

Qualifications

• Retail experience preferred in footwear/apparel
• 1-3 years of customer service experience
• Strong interpersonal and communication skills

Responsibilities

• Assist the Store Manager in controlling store assets and operations
• Help establish action plans for selling, restocking, merchandising, ordering and scheduling
• Step in for the Store Manager in their absence and manage store responsibilities
• Support personnel recruiting, training, and evaluation
• Provide knowledge and guidance to employees and customers across departments
• Monitor inventory, sales statistics and expenses to ensure profitability

Skills

Customer service

Interpersonal skills

Communication

Job description

Hibbett Retail, Inc. in Longview, TX is seeking an Assistant Manager to support store operations and customer service excellence. You will assist the Store Manager and assume leadership in their absence, driving sales and merchandising across departments.

The role requires 1–3 years in retail or customer service with strong communication and teamwork. This full-time position pays $12.65 per hour, with responsibilities including staffing, inventory, and daily operational tasks.