Retail Operations Assistant Manager

R301US Hibbett Retail, Inc.; Livingston (TX); On-site; USD 15,000 - 21,000; Full time

Job summary

Hibbett Retail, Inc. in Livingston, TX is seeking an Assistant Manager to support the Store Manager in daily operations and customer service. The role covers merchandising, restocking, scheduling, and supervising staff, with the Assistant Manager stepping in during the Store Manager's absence.

The ideal candidate will have retail knowledge, strong communication skills, and a focus on delivering excellent customer service while helping to drive store profitability.

Qualifications

• Experience in a retail environment, preferably footwear/apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Able to assist in managing a team and meet goals.
• Self-starter with initiative.
• Strong attention to detail and multi-tasking.
• Team-player with passion for customer service.

Responsibilities

• Assist Store Manager in selling, restocking, merchandising, ordering, and scheduling.
• Run store in Manager's absence.
• Develop action plans with Store Manager.
• Assist in recruiting, training, and evaluating personnel.
• Provide guidance to employees and customers.
• Monitor inventory, sales stats, and expenses to protect profitability.
• Direct staff to ensure department responsibilities and standards.
• Keep Store Manager informed about inventory movement and trends.
• Maintain high-quality customer service per manuals.
• Promote and sell services and merchandise.

Skills

Customer service

Interpersonal skills

Team leadership

Communication skills

Attention to detail

Sales experience

Job description

Hibbett Retail, Inc. in Livingston, TX is seeking an Assistant Manager to support the Store Manager in daily operations and customer service. The role covers merchandising, restocking, scheduling, and supervising staff, with the Assistant Manager stepping in during the Store Manager's absence.

The ideal candidate will have retail knowledge, strong communication skills, and a focus on delivering excellent customer service while helping to drive store profitability.