Assistant Store Manager - Retail Ops & Customer Experience

JD Sports NA; Danville (IL); On-site; USD 23,000 - 29,000; Full time

Job summary

Hibbett I City Gear in Danville, Illinois seeks an Assistant Manager to support the Store Manager in daily operations and to lead staff in the manager's absence. This role covers selling, restocking, merchandising, and scheduling while ensuring top-tier customer service.

Knowledge of multiple departments and inventory management is essential, with a focus on profitability and policy adherence across the store.

Qualifications

• Experience working in a retail environment, preferably footwear/athletic apparel.
• Strong interpersonal and communication skills.
• Ability to work effectively in a fast-paced store.
• Capability to assist in managing a team and achieving goals.
• Sharp attention to detail and accuracy in tasks.
• Committed to delivering outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling store assets and operations.
• Collaborate on action plans for selling, restocking, merchandising, ordering and scheduling.
• Act as store lead in the Store Manager's absence and supervise staff accordingly.
• Support recruitment, training, and performance evaluation of team members.
• Provide customer guidance across departments and monitor inventory and trends.
• Ensure high-quality customer service and adherence to company policies and standards.

Skills

Retail experience

Interpersonal communication

Fast-paced environment

Team management

Attention to detail

Team player

Job description

Hibbett I City Gear in Danville, Illinois seeks an Assistant Manager to support the Store Manager in daily operations and to lead staff in the manager's absence. This role covers selling, restocking, merchandising, and scheduling while ensuring top-tier customer service.

Knowledge of multiple departments and inventory management is essential, with a focus on profitability and policy adherence across the store.