Assistant Store Manager — Retail Leadership & Customer Experience

R301US Hibbett Retail, Inc.; Artesia (NM); On-site; USD 19,000 - 27,000; Full time

Job summary

Hibbett I City Gear in Artesia, New Mexico is seeking an Assistant Manager to support daily store operations and customer service while assisting the Store Manager. The position is rooted in product knowledge across departments and focuses on merchandising, sales, and store efficiency.

The role requires leadership in the Store Manager’s absence, plus coaching and supervising staff, ensuring policy compliance and a positive shopping experience for customers.

Qualifications

• Experience in a retail setting, preferably footwear/apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Experience in leading a team and meeting goals.
• Self-starter with initiative for important tasks.
• Strong attention to detail with multitasking.

Responsibilities

• Assist Store Manager with store operations, merchandising, and customer service.
• Help establish action plans for selling, restocking, and scheduling.
• Act as supervisor in Store Manager's absence and oversee staff recruitment and training.
• Guide employees in departments and ensure policy adherence and profitability.
• Deliver extraordinary customer service as outlined in company manuals.

Skills

Retail experience

Customer service

Interpersonal skills

Communication skills

Fast-paced environment

Team leadership

Initiative

Attention to detail

Job description

Hibbett I City Gear in Artesia, New Mexico is seeking an Assistant Manager to support daily store operations and customer service while assisting the Store Manager. The position is rooted in product knowledge across departments and focuses on merchandising, sales, and store efficiency.

The role requires leadership in the Store Manager’s absence, plus coaching and supervising staff, ensuring policy compliance and a positive shopping experience for customers.