Assistant Store Manager: Lead Operations & Customer Experience

R301US Hibbett Retail, Inc.; Carlsbad (NM); On-site; USD 22,000 - 25,000; Full time

Job summary

Hibbett I City Gear in Carlsbad, NM is seeking an Assistant Manager to support store operations and drive customer service excellence. The role covers merchandising, scheduling, inventory awareness, and department oversight. The Assistant Manager may act in the Store Manager’s absence and helps train and guide staff.

This non-exempt, hourly position focuses on achieving store goals and maintaining policy compliance, with opportunities to promote merchandise and services.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the Store Manager's absence.
• Assist in personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers in all departments.

Job description

Hibbett I City Gear in Carlsbad, NM is seeking an Assistant Manager to support store operations and drive customer service excellence. The role covers merchandising, scheduling, inventory awareness, and department oversight. The Assistant Manager may act in the Store Manager’s absence and helps train and guide staff.

This non-exempt, hourly position focuses on achieving store goals and maintaining policy compliance, with opportunities to promote merchandise and services.