Assistant Store Manager: Lead Sales & Service

R301US Hibbett Retail, Inc.; Santa Fe (NM); On-site; USD 22,000 - 31,000; Full time

Job summary

Hibbett I City Gear in Santa Fe, NM is seeking an Assistant Manager to support the Store Manager in daily operations and guest service. You will be knowledgeable in our product areas and uphold company policies while working to achieve store goals.

This role requires 1–3 years of retail or customer service experience, strong interpersonal skills, and the ability to supervise during the Store Manager’s absence.

Qualifications

• Experience in retail, preferably footwear and athletic apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to manage a team and meet store goals.
• Self-starter with initiative.
• Strong attention to detail and multitasking.
• Team-player focused on outstanding customer service.

Responsibilities

• Assist Store Manager in selling, restocking, merchandising, ordering, and scheduling.
• Counsel customers and guide staff to meet store goals.
• Lead in absence of Store Manager; supervise staff.
• Train and evaluate store personnel.
• Monitor inventory, sales, and expenses to ensure profitability.
• Provide extraordinary customer service per policy manuals.
• Promote and sell services and merchandise.

Skills

Retail experience

Customer service

Interpersonal skills

Fast-paced

Team supervision

Attention to detail

Team player

Job description

Hibbett I City Gear in Santa Fe, NM is seeking an Assistant Manager to support the Store Manager in daily operations and guest service. You will be knowledgeable in our product areas and uphold company policies while working to achieve store goals.

This role requires 1–3 years of retail or customer service experience, strong interpersonal skills, and the ability to supervise during the Store Manager’s absence.