Assistant Store Manager - Redmond

JOE & THE JUICE; Redmond (WA); On-site; USD 48,090 - 65,062; Full time

Benefits offered by this job

Employee Discount

Health Insurance

Paid Sick Leave

New Parent Leave

Free coffee

Job summary

JOE & THE JUICE in Redmond, WA is seeking an Assistant Store Manager to support the Store Manager in daily store operations, driving guest experiences and performance. You will lead by example, ensure compliance with health and safety standards, and help nurture a high-performing team in a fast-paced coffee retail environment.

This role focuses on coaching, guest engagement, and achieving KPI targets while upholding company values.

Qualifications

• Minimum 2 years of experience in a similar leadership role.
• Experience in being a part of a team of +10 employees.
• Excellent interpersonal skills.
• Motivated to become a people-centric leader.

Responsibilities

• Maintain a safe and healthy work environment, while ensuring hygiene, health, and safety standards.
• Assist the Store Manager in developing and engaging the team through daily feedback, in-store training, and employee engagement initiatives.
• Ensure a guest-first approach, building strong guest relations following our brand behavior principles and hereby increase overall guest loyalty and optimized store performance.
• Assist in building sales and optimizing store EBITDA to achieve or exceed defined KPI targets.
• Effectively assist in leading team members in alignment with company virtues and operational principles.

Skills

Leadership

Teamwork

Interpersonal skills

People-centric leadership

Job description

Position title: Assistant Store Manager

Reports to: Store Manager

Job Summary

As an Assistant Store Manager, you are responsible for assisting your Store Manager in the daily operation of the store, ensuring the highest performance possible in all areas within the operation. You will adhere to market-specific legal requirements, company policies, and risk & compliance structures. By leading and engaging the team you will create great guest experiences leading to an optimized overall store performance.

Your overall success in this position depends on the degree to which you and the team can deliver best-in-class guest experiences turning regular customers into beloved returning guests. Ultimately, jointly with your Store Manager, you ensure store performance targets are met or exceeded through existing and new commercial company initiatives.

Key Responsibilities

• Operational Requirements: Maintain a safe and healthy work environment, while ensuring conceptual store structures are maintained, by enforcing hygiene, health, and safety standards, resulting in the highest local standards and ratings.
• Employee Engagement: Assist the Store Manager in developing and engaging the team through daily feedback, in-store training, and employee engagement initiatives.
• Guest Experience: Ensure a guest-first approach, building strong guest relations following our brand behavior principles and hereby increase overall guest loyalty and overall optimized store performance.
• Performance Management: Assist in building sales and optimizing store EBITDA to achieve or exceed defined KPI targets.
• Virtue-Based Leadership: Effectively assist in leading team members in alignment with company virtues and operational principles.

Key Qualifications

• Minimum 2 years of experience in a similar leadership role
• Experience in being a part of a team of +10 employees
• Excellent interpersonal skills
• Motivated to become a people-centric leader

Benefits

• $27.20 hourly + tips
• Employee Discount
• Health Insurance
• Paid Sick Leave
• New Parent Leave
• Free coffee - duh