First Assistant Manager

Ace Hardware Corporation; Kennesaw (GA); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Employee discounts

Bonus opportunities

Career development

Team environment

Job summary

Ace Hardware Corporation in Kennesaw, GA is seeking an Assistant Store Manager to support store operations and customer experience. You will lead daily tasks, mentor staff, and ensure merchandising and safety standards are met, stepping in for the Store Manager when needed.

This full-time role requires 1–3 years in retail leadership, strong interpersonal skills, and the ability to manage shifts, pricing, and promotions. Competitive compensation and employee benefits are offered.

Qualifications

• High school diploma or equivalent is required; an associate or bachelor's degree is a plus.
• 1–3 years of retail experience, preferably in a supervisory or leadership role.
• Strong interpersonal and leadership skills; ability to coach, motivate, and resolve conflict.
• Excellent organizational, multitasking, and problem-solving abilities.
• Ability to lift up to 40 lbs and stand or walk for extended periods.
• Familiarity with POS systems and retail operations is preferred.

Responsibilities

• Assist the Store Manager in day-to-day operations including opening, closing, and managing shifts.
• Lead by example to create a customer-focused environment; resolve customer issues promptly and professionally.
• Supervise and coach team members to ensure efficient, friendly, and knowledgeable service.
• Monitor inventory levels, receive deliveries, and ensure stock is well merchandised and organized.
• Support accurate pricing, signage, and promotional setups throughout the store.
• Maintain store safety, cleanliness, and compliance with operational and safety procedures.
• Participate in scheduling, training, and performance evaluations of store associates.
• Step in as acting manager in the Store Manager’s absence and ensure continuity of operations.

Skills

Interpersonal skills

Leadership

Problem-solving

Organizational skills

Coaching

Education

High school diploma or equivalent

Associate or Bachelor's degree preferred

Tools

POS systems

Retail operations

Job description

Job Title: Assistant Store Manager

Department: Store Operations

Reports To: Store Manager

Job Summary: The Assistant Store Manager supports the Store Manager in leading all aspects of store operations to deliver an exceptional customer experience and drive store performance. This role includes overseeing daily operational functions, supervising team members, executing merchandising plans, and ensuring compliance with store policies and procedures. The Assistant Store Manager also plays a key role in mentoring staff, resolving customer concerns, and stepping into leadership in the Store Manager’s absence.

Key Responsibilities:

• Assist the Store Manager in executing day-to-day operations including opening, closing, and managing shifts.
• Lead by example to create a positive, customer‑focused environment; resolve customer issues promptly and professionally.
• Supervise and coach team members to ensure efficient, friendly, and knowledgeable service.
• Monitor inventory levels, receive deliveries, and ensure stock is well merchandised and organized.
• Support accurate pricing, signage, and promotional setups throughout the store.
• Help maintain store safety, cleanliness, and compliance with all operational and safety procedures.
• Participate in scheduling, training, and performance evaluations of store associates.
• Step in as acting manager in the Store Manager’s absence and ensure continuity of operations.

Qualifications:

• High school diploma or equivalent required; associate or bachelor’s degree is a plus.
• Minimum 1–3 years of experience in retail, preferably in a supervisory or leadership role.
• Strong interpersonal and leadership skills; ability to coach, motivate, and resolve conflict.
• Excellent organizational, multitasking, and problem‑solving abilities.
• Ability to lift up to 40 lbs, and stand or walk for extended periods.
• Familiarity with POS systems and retail operations is preferred.

Work Schedule: Full‑time position with flexible availability required, including weekends, evenings, and holidays based on business needs.

What We Offer:

• Competitive hourly wage or salary, based on experience
• Employee discounts and bonus opportunities
• Career development and advancement support
• A collaborative, team‑oriented work environment