Assistant Store Manager (PT)

Guess?, LLC.; Oklahoma City (OK); On-site; USD 40,000 - 55,000; Full time

Job summary

Guess?, LLC. is looking for an Assistant Manager for their GUESS Factory store in Oklahoma City. This role involves overseeing customer experience and training store staff while maintaining store standards. The ideal candidate will have a track record in driving sales, developing teams, and ensuring exceptional customer service.

Responsibilities include meeting profitability expectations, managing payroll expectations, and adhering to company policies. Applicants should have at least two years of experience in a similar role and be prepared for some lifting and standing for extended periods.

Qualifications

• At least two years of experience with proven sales and profit results.
• Experience in training and developing a team.
• Ability to conduct detailed report analysis.

Responsibilities

• Oversee customer experience and training of staff.
• Ensure excellent customer service through assessment and follow-up.
• Meet or exceed profitability expectations for the store.

Skills

Sales and profit driving

People development

Communication skills

Ability to handle multiple tasks

Education

High school education or equivalent preferred

Tools

Personal computer

Job description

Job Description

Reports to: Store Manager

Supervises: Assists management with all sales associates, desk associates, stock associates

Position Overview

The assistant manager is responsible for overseeing the customer experience, training and development of the store staff, leading by example on the selling floor and maintaining the store standards on the selling floor and stockroom.

People Development

• Ensure all associates complete training per company guidelines
• Lead by example by training, developing and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience

Customer Experience

• Ensure an excellent level of customer service as a priority at all times by executing and achieving the Customer Experience consistently through regular assessment, coaching and follow-up with team
• Maintains all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom

Drive Sales + Profitability

• Meet or exceed profitability expectations for the store in sales, payroll, shrink and conversion

Operational Effectiveness

• Meet all payroll expectations
• Control company assets by meeting all loss prevention measures
• Execute and comply with all company policies and procedures

Additional Responsibilities

• Uses sound judgment when making decisions
• Excellent communication skills
• Acts with integrity and respect
• Adapts to changes required by the business
• Ability to handle multiple tasks simultaneously
• Assumes and completes other duties as assigned by supervisor

Job Requirements

• A proven track record for driving sales and profit, people development, and/or succession planning rating of TD or better
• Minimum two years experience with a proven track record for driving sales and profit results and training and developing a team of individuals
• Personal computer and detailed report analysis
• High school education or equivalent preferred
• Some heavy lifting in excess of 30 pounds
• Scheduled shifts may require standing for a minimum of eight hours

Brand

GUESS Factory

Store

3263

Store Address

7634 West Reno Avenue, #600 - Oklahoma City, OK 73127