Assistant Store Manager

Guess?, LLC.; San Marcos (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

GUESS Factory in San Marcos, TX is seeking an Assistant Manager to oversee the customer experience, train and develop the team, and lead by example on the selling floor.

You will ensure store standards on the floor and in the stockroom, drive sales and profitability, manage payroll, and enforce company policies. The role requires strong leadership, communication, and adaptability in a fast-paced retail environment.

Qualifications

• Minimum two years of experience driving sales and profit results with a team.
• Proficiency in PC use and detailed report analysis.
• High school education or equivalent preferred.

Responsibilities

• Train, develop, and coach store staff on product knowledge, selling skills, and customer experience.
• Lead by example on the selling floor and maintain store standards on floor and stockroom.
• Meet or exceed profitability expectations for sales, payroll, and shrink.
• Control payroll, prevent losses, and ensure policy compliance.
• Communicate effectively and adapt to business changes.

Skills

Sales Experience

Leadership

Coaching

Product Knowledge

Visual Merchandising

Customer Service

Education

High School Diploma or equivalent

Tools

PC Proficiency

Job description

Position Overview

The Assistant Manager is responsible for overseeing the customer experience, training and development of the store staff, leading by example on the selling floor, and maintaining the store standards on the selling floor and stockroom.

Reports To

Store Manager

Supervises

Assists management with all sales associates, desk associates, and stock associates

Essential Functions

People Development

• Training Completion: Ensure all associates complete training per company guidelines.
• Leadership by Example: Lead by example by training, developing, and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering the customer experience.

Customer Experience

• Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team.
• Visual Merchandising: Maintain all visual merchandising standards, directives, promotions, and ensure overall cleanliness and organization of the sales floor and stockroom.

Drive Sales & Profitability

• Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion.

Operational Effectiveness

• Payroll Management: Meet all payroll expectations.
• Loss Prevention: Control company assets by meeting all loss prevention measures.
• Policy Compliance: Execute and comply with all company policies and procedures.

Additional Responsibilities

• Decision Making: Use sound judgment when making decisions.
• Communication: Maintain excellent communication skills.
• Integrity & Respect: Act with integrity and respect.
• Adaptability: Adapt to changes required by the business.
• Multitasking: Ability to handle multiple tasks simultaneously.
• Additional Duties: Assume and complete other duties as assigned by the supervisor.

Job Requirements

• Minimum two years of experience with a proven track record for driving sales and profit results, and training and developing a team of individuals.
• Proficiency in personal computer use and detailed report analysis.
• High school education or equivalent preferred.
• Ability to perform heavy lifting in excess of 30 pounds.
• Ability to stand for a minimum of eight hours during scheduled shifts.

Brand

GUESS Factory

Store

3112

Store Address

3939 South Interstate 35, Suite 320 - San Marcos, TX 78666