Assistant Store Manager

Guess?, LLC.; Texas City (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

Guess Factory is seeking an Assistant Manager in Texas City to oversee customer experience and champion staff development on the sales floor and in the stockroom.

The role reports to the Store Manager and involves supervising sales, desk and stock associates while upholding store standards and procedures.

Qualifications

• Minimum two years of experience driving sales and training a team.
• Proficiency with PC use and detailed report analysis.
• Ability to perform heavy lifting up to 30 pounds.
• Ability to stand for eight hours during shifts.

Responsibilities

• Develop the team through training and ongoing coaching on product knowledge and selling skills.
• Ensure an excellent customer experience on the selling floor and in the stockroom.
• Meet or exceed profitability by achieving sales goals and controlling payroll and shrink.
• Maintain visual merchandising standards and store cleanliness.

Skills

People development

Training & coaching

Customer experience

Sales goals

Payroll management

Loss prevention

Policy compliance

Decision making

Communication

Integrity & respect

Adaptability

Multitasking

Education

High school diploma or equivalent

Job description

Position Overview

The Assistant Manager is responsible for overseeing the customer experience, training and development of the store staff, leading by example on the selling floor, and maintaining the store standards on the selling floor and stockroom.

Job Description

Position Overview

The Assistant Manager is responsible for overseeing the customer experience, training and development of the store staff, leading by example on the selling floor, and maintaining the store standards on the selling floor and stockroom.

Reports To: Store Manager

Supervises: Assists management with all sales associates, desk associates, and stock associates

Essential Functions

• People Development
• Training Completion: Ensure all associates complete training per company guidelines.
• Leadership by Example: Lead by example by training, developing, and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering the customer experience.

• Customer Experience
• Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team.
• Visual Merchandising: Maintain all visual merchandising standards, directives, promotions, and ensure overall cleanliness and organization of the sales floor and stockroom.

• Drive Sales & Profitability
• Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion.

• Operational Effectiveness
• Payroll Management: Meet all payroll expectations.
• Loss Prevention: Control company assets by meeting all loss prevention measures.
• Policy Compliance: Execute and comply with all company policies and procedures.

• Additional Responsibilities
• Decision Making: Use sound judgment when making decisions.
• Communication: Maintain excellent communication skills.
• Integrity & Respect: Act with integrity and respect.
• Adaptability: Adapt to changes required by the business.
• Multitasking: Ability to handle multiple tasks simultaneously.
• Additional Duties: Assume and complete other duties as assigned by the supervisor.

Job Requirements

• Minimum two years of experience with a proven track record for driving sales and profit results, and training and developing a team of individuals.
• Proficiency in personal computer use and detailed report analysis.
• High school education or equivalent preferred.
• Ability to perform heavy lifting in excess of 30 pounds.
• Ability to stand for a minimum of eight hours during scheduled shifts.

Brand

GUESS Factory

Store

3283

Store Address

5885 Gulf Freeway, Space 725 - Texas City, TX 77591