Assistant Store Manager (PT)

Guess?, LLC.; Albuquerque (NM); On-site; USD 40,000 - 56,000; Full time

Job summary

Guess?, LLC. is seeking an Assistant Store Manager in Albuquerque, NM. This role oversees the customer experience, mentors sales associates, and ensures store standards across selling floor and stockroom.

You will train and coach staff on product knowledge, selling skills, visual merchandising, and customer service to drive store performance. The position requires leadership, excellent communication, and the ability to manage multiple tasks while maintaining high standards.

Qualifications

• Proven track record for driving sales and profit.
• Experience in training, developing and coaching a team.
• Strong communication and leadership skills.

Responsibilities

• Oversee customer experience on the selling floor and stockroom.
• Train and develop staff per company guidelines and provide ongoing feedback.
• Lead by example in selling, visual merchandising and store standards.
• Meet profitability goals including sales, payroll, shrink and conversion.
• Manage payroll and loss prevention measures; enforce company policies.

Skills

Sales leadership

People development

Succession planning

Leadership

Communication

Education

High school diploma

Tools

Excel

Job description

Job Description

Reports to: Store Manager

Supervises: Assists management with all sales associates, desk associates, stock associates

Position Overview

The assistant manager is responsible for overseeing the customer experience, training and development of the store staff, leading by example on the selling floor and maintaining the store standards on the selling floor and stockroom.

People Development

• Ensure all associates complete training per company guidelines
• Lead by example by training, developing and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience

Customer Experience

• Ensure an excellent level of customer service as a priority at all times by executing and achieving the Customer Experience consistently through regular assessment, coaching and follow-up with team
• Maintains all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom

Drive Sales + Profitability

• Meet or exceed profitability expectations for the store in sales, payroll, shrink and conversion

Operational Effectiveness

• Meet all payroll expectations
• Control company assets by meeting all loss prevention measures
• Execute and comply with all company policies and procedures

Additional Responsibilities

• Uses sound judgment when making decisions
• Excellent communication skills
• Acts with integrity and respect
• Adapts to changes required by the business
• Ability to handle multiple tasks simultaneously
• Assumes and completes other duties as assigned by supervisor

Job Requirements

• A proven track record for driving sales and profit, people development, and or succession planning rating of TD or better
• Minimum two years experience with a proven track record for driving sales and profit results and training and developing a team of individuals
• Personal computer and detailed report analysis
• High school education or equivalent preferred
• Some heavy lifting in excess of 30 pounds
• Scheduled shifts may require standing for a minimum of eight hours