Assistant Store Manager — Optical Retail Leader

EssilorLuxottica; Naples (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

LensCrafters is seeking an Assistant Manager in Naples, FL, to act as a leader in the absence of the Store Manager and to drive key performance metrics through effective team leadership and customer service excellence.

You will support store plans, develop the team, and ensure policy compliance while maintaining retail operations and visual standards. This role requires flexibility, including nights and weekends.

Qualifications

• High School graduate or equivalent.
• 1+ year(s) management/supervisory experience with direct reports.
• Knowledge of retail operations, processes & policies.
• Strong basic math skills.
• Familiarity with cash register, computers & calculators.
• Must have a strong command of the English language for all written correspondence & oral communication.
• Strong communicator & listener.
• Demonstrated high-level of selling skills.
• Proven ability to problem solve.

Responsibilities

• Delivers quality & improvement to exceed all key performance indicators (KPIs): Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & Retention Goals; Net Promoter Score; Current year objectives.
• Strong understanding of retail business translating to positive sales, business results & understanding the market & competitors.
• Supports store business plans to maximize sales & profit.
• Partner with store manager to lead & develop team.
• Delivers clear, constructive, timely feedback & partners with Store Manager on development.
• Executes visual directives & maintains store appearance.
• Maintains positive working relationship with doctors.
• Promotes team compliance to all policies.
• Performs administrative duties.
• Works a flexible schedule, including nights & weekends.

Skills

Retail management

Customer service

Team leadership

Sales

Communication

Education

High School diploma

College degree preferred

Tools

Cash register

POS systems

Computers

Job description

LensCrafters is seeking an Assistant Manager in Naples, FL, to act as a leader in the absence of the Store Manager and to drive key performance metrics through effective team leadership and customer service excellence.

You will support store plans, develop the team, and ensure policy compliance while maintaining retail operations and visual standards. This role requires flexibility, including nights and weekends.