Assistant Store Manager — Operations & Service Leader

R301US Hibbett Retail, Inc.; Edwardsville (IL); On-site; USD 22,000 - 31,000; Full time

Job summary

Hibbett I City Gear in Edwardsville, IL is seeking an Assistant Manager to support the Store Manager in daily store operations, merchandising, and customer service excellence. You will oversee staff and contribute to achieving sales goals while maintaining store standards.

The role emphasizes hands-on leadership, inventory awareness, and delivering outstanding customer experiences in a fast-paced retail environment.

Qualifications

• Experience in a retail environment, preferably footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Assist the Store Manager in selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the absence of the Store Manager.
• Provide guidance to employees and customers in all departments when necessary.
• Monitor inventory, sales statistics, and expenses to ensure profitability in all departments.
• Direct staff to ensure department responsibilities and standards are met.
• Maintain quality customer service in line with company policies.

Skills

Customer service

Communication

Job description

Hibbett I City Gear in Edwardsville, IL is seeking an Assistant Manager to support the Store Manager in daily store operations, merchandising, and customer service excellence. You will oversee staff and contribute to achieving sales goals while maintaining store standards.

The role emphasizes hands-on leadership, inventory awareness, and delivering outstanding customer experiences in a fast-paced retail environment.