Assistant Store Manager - Luxury Skincare & Guest Experience

L'OCCITANE Group (B Corp)

Houston (TX)

On-site

USD 38,000 - 52,000

Full time

9 days ago
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Job summary

L’Occitane Houston International Airport is seeking an Assistant Store Manager to help lead a premium retail team at Houston's airport location. You will work closely with the Store Manager to ensure an exceptional guest experience and a calm, sensory-rich shopping environment.

You’ll guide product knowledge and customer service, cultivate a collaborative team, and support sustainable, ethical practices aligned with our brand values.

Qualifications

  • Experience leading teams in retail or hospitality settings.
  • Strong guiding and communication skills.
  • Innovative approach in sales-focused environments.
  • Dedication to customer happiness inside and outside the store.
  • Familiarity with skincare, body care, and fragrance is beneficial.
  • Prior clienteling experience is advantageous.
  • Basic technological proficiency is necessary.

Responsibilities

  • Be the Host: create a warm, inviting atmosphere aligned with brand values and sensory experiences.
  • Prioritize Guest Experience: provide personalized service guiding product selection.
  • Keep an Open Mind: embrace feedback and support open communication culture.
  • Let Success Drive You: assist Store Manager with regular training to boost product knowledge and service.
  • Foster a Team Culture: adapt management to different communication styles and personalities.
  • Communicate with Care: lead and support store staff, building a positive team environment.

Skills

Retail leadership
Guest experience
Communication
Team orientation
Sales-driven

Job description

L’Occitane Houston International Airport is seeking an Assistant Store Manager to help lead a premium retail team at Houston's airport location. You will work closely with the Store Manager to ensure an exceptional guest experience and a calm, sensory-rich shopping environment.

You’ll guide product knowledge and customer service, cultivate a collaborative team, and support sustainable, ethical practices aligned with our brand values.

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