Airport Beauty Concierge — Create Sensory Experiences

L'OCCITANE Group (B Corp); Houston (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

L’Occitane welcomes you to join as a Full-Time Beauty Advisor at Houston International Airport, where you will craft a serene, sensory experience for every guest and guide them through our skincare and fragrance selections. You will contribute to a welcoming environment and uphold brand standards in a bustling airport setting.

The role emphasizes exceptional customer service, collaboration with teammates, and a proactive approach to store operations, aiming to leave a memorable impression with

Qualifications

• Excellent communication and problem-solving skills.
• Entrepreneurial attitude with background in sales-driven environments.
• Customer-focused mindset for internal and external customers.
• Interest in skincare, body care and fragrance is beneficial.
• Adaptability and flexibility are important.
• Basic technology skills.

Responsibilities

• Be the host: greet every guest with warmth and offer a sensorial experience.
• Prioritize guest experience and strive to exceed expectations.
• Welcome feedback openly and maintain a growth mindset.
• Support store operations and take initiative to help customers.
• Foster a collaborative, inclusive team environment.
• Communicate with care across the team.

Skills

Strong communication

Creative problem solving

Sales-driven

Customer satisfaction

Adaptability

Basic technology skills

Job description

L’Occitane welcomes you to join as a Full-Time Beauty Advisor at Houston International Airport, where you will craft a serene, sensory experience for every guest and guide them through our skincare and fragrance selections. You will contribute to a welcoming environment and uphold brand standards in a bustling airport setting.

The role emphasizes exceptional customer service, collaboration with teammates, and a proactive approach to store operations, aiming to leave a memorable impression with