Assistant Store Manager: Lead Teams, Elevate Service

Citi Trends, Inc.; Indianola (MS); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health and dental insurance

Paid vacation

401(k) plan

Paid training

Growth opportunities

Job summary

Citi Trends, Inc. is seeking an Assistant Store Manager to help run daily store operations, lead and develop the team, and support hiring and onboarding efforts. You will partner with the Store Manager to drive sales, maintain operational excellence, and ensure a high level of customer service.

The role requires strong communication and people leadership, with flexibility for evenings and weekends. Citi Trends offers competitive pay and benefits, with opportunities for growth within the company.

Qualifications

• High school diploma or equivalent required.
• 2–4 years of experience as an Assistant Manager or similar retail leadership role.
• 3–5 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.

Responsibilities

• Support daily store operations to ensure sales goals, customer experience standards, and operational expectations are consistently met.
• Monitor sales activity and provide guidance to associates to deliver excellent customer service.
• Assist with inventory control, inventory transactions, and shrink prevention efforts.
• Ensure compliance with Citi Trends policies, procedures, and operational standards.
• Supervise and support store associates in sales, inventory, cash handling, and customer service.
• Assist the Store Manager with hiring and recruiting activities, including candidate screening, interviews, onboarding, and training support.
• Help maintain appropriate staffing levels by supporting recruiting efforts and employee retention.
• Provide ongoing coaching, feedback, and performance support to associates.
• Maintain a safe, organized, and customer-focused store environment.
• Reinforce adherence to company policies, procedures, and loss prevention standards.
• Support consistent execution of merchandising, operational, and visual standards.

Skills

People leadership

Staffing & recruiting support

Customer focus

Time management

Education

High school diploma

Job description

Citi Trends, Inc. is seeking an Assistant Store Manager to help run daily store operations, lead and develop the team, and support hiring and onboarding efforts. You will partner with the Store Manager to drive sales, maintain operational excellence, and ensure a high level of customer service.

The role requires strong communication and people leadership, with flexibility for evenings and weekends. Citi Trends offers competitive pay and benefits, with opportunities for growth within the company.