Assistant Store Manager - Lead Teams & Elevate Experience

Citi Trends, Inc.; Tallahassee (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Paid vacation

401(k) plan

Paid training

Opportunities for growth

Job summary

Citi Trends is seeking an Assistant Store Manager to support daily store operations, lead a team, and assist with hiring, onboarding, and development of store associates. You will help drive sales performance, maintain operational excellence, and support staffing efforts in a fast-paced retail environment.

The role emphasizes customer experience and compliance, with opportunities for coaching and growth, and requires a high school diploma plus 2–4 years of retail leadership experience.

Qualifications

• High school diploma or equivalent.
• 2–4 years of experience as an Assistant Manager or similar retail leadership role.
• 3–5 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.

Responsibilities

• Support daily store operations to ensure sales goals, customer experience standards, and operational expectations are consistently met.
• Monitor sales activity and provide guidance to associates to deliver excellent customer service.
• Assist with inventory control, inventory transactions, and shrink prevention efforts.
• Ensure compliance with Citi Trends policies, procedures, and operational standards.
• Supervise and support store associates in sales, inventory, cash handling, and customer service.
• Assist the Store Manager with hiring and recruiting activities, including candidate screening, interviews, onboarding, and training support.
• Help maintain appropriate staffing levels by supporting recruiting efforts and employee retention.
• Provide ongoing coaching, feedback, and performance support to associates.

Skills

Retail leadership

Communication

People leadership

Flexible schedule

Customer focus

Education

High school diploma

Job description

Citi Trends is seeking an Assistant Store Manager to support daily store operations, lead a team, and assist with hiring, onboarding, and development of store associates. You will help drive sales performance, maintain operational excellence, and support staffing efforts in a fast-paced retail environment.

The role emphasizes customer experience and compliance, with opportunities for coaching and growth, and requires a high school diploma plus 2–4 years of retail leadership experience.