Assistant Store Manager: Lead Teams, Boost Sales, 401k

Cole Haan; Florida; On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical vision dental life insurance

401k employer match

Paid vacation

Paid holidays

Sick pay up to 80 hours

Employee discount

Job summary

Cole Haan is seeking an Assistant Store Manager to drive sales, lead a high-performing team, and maintain store standards. This role oversees recruiting, training, and customer service while upholding policies and visual standards. The position requires flexibility to cover peak hours and weekends in a busy retail environment.

The role emphasizes profitability, team culture, and ensuring a positive customer experience aligned with Cole Haan's philosophy.

Qualifications

• BA in Business Administration or related field preferred.
• Candidates must be at least 18 years of age.
• 2–3 years of high-volume store management experience.
• Flexible schedule including nights, weekends, long/short shifts.
• Retail operations knowledge: sales, service, merchandising, inventory, budgets, loss prevention.
• Strong computer skills: POS systems, Microsoft Office; math/phone skills.
• Staff development experience: staffing, coaching, training.
• Ability to multi-task in a fast-paced environment.
• Team player with excellent customer service.
• Clear verbal and written English communication.

Responsibilities

• Drive sales and KPI targets to grow store profitability.
• Exceed EBITDA by managing payroll, supplies, and facilities responsibly.
• Coach and develop staff to meet store goals.
• Recruit, hire, train, and build a talent pipeline.
• Deliver extraordinary customer service and maintain visual merchandising standards.
• Communicate customer, market, and product feedback.
• Ensure loss prevention, health and safety compliance.
• Adhere to all company policies and procedures.

Skills

Store management

Staff development

Customer service

Merchandising

Budgeting

Loss prevention

POS systems

Microsoft Office

English communication

Team leadership

Education

Bachelor's degree in Business Administration

Tools

POS Systems

Microsoft Office

Job description

Cole Haan is seeking an Assistant Store Manager to drive sales, lead a high-performing team, and maintain store standards. This role oversees recruiting, training, and customer service while upholding policies and visual standards. The position requires flexibility to cover peak hours and weekends in a busy retail environment.

The role emphasizes profitability, team culture, and ensuring a positive customer experience aligned with Cole Haan's philosophy.