Assistant Store Manager

Cole Haan; Arlington (VA); On-site; USD 50,000 - 60,000; Full time

Job summary

A leading footwear and accessories brand is seeking an Assistant Store Manager in Arlington, Virginia. This role involves driving sales and achieving profitability while fostering a positive team culture and providing exceptional customer service. The ideal candidate will have experience in retail management and demonstrate strong leadership abilities. Join us to help build a dedicated team and achieve our retail goals.

Qualifications

• Experience in retail management with a focus on sales and employee coaching.
• Ability to drive financial growth through effective team management.
• Strong communication skills for customer service and team development.

Responsibilities

• Achieve sales targets and key performance indicators (KPIs).
• Lead recruitment, hiring, and training of staff.
• Ensure compliance with operational objectives and company policies.

Skills

Sales Achievements

Team Leadership

Customer Service

Job description

Join to apply for the Assistant Store Manager role at Cole Haan.

Assists in the direction of all in-store activities to achieve sales and profitability targets, and to ensure long-term business growth in accordance with company philosophy and established policies and procedures. The assistant store manager will support the implementation of the strategic direction of their store location to achieve all objectives and projects assigned by Cole Haan while maintaining a healthy team culture and store environment.

CORE ACCOUNTABILITIES

• Drive financial growth by achieving sales and key KPI goals
• Exceed store EBITDA budget through responsibly managing payroll, supplies, and facilities
• Coach and develop staff to exceed individual and store goals

Build a dedicated and good-natured team

• Support and maintain a positive store environment by leading and developing a quality store team
• Assists in recruiting, hiring, training, and building a talent pipeline
• Urgently address and partner on performance issues using the Company tools

Create a culture of customer obsession that caters to the extraordinary achiever

• Deliver extraordinary customer service through your store team
• Execute and maintain visual merchandising standards consistent with company expectations
• Consistently communicate customer, market, and product feedback

Deliver operational consistency

• Achieve all operational objectives with regards to loss prevention, health, and safety
• Supports the team to ensure compliance of all company policies and procedures

As an Equal Opportunity Employer, Cole Haan is committed to meeting the spirit as well as the letter of the law. We have been, and continue to be, committed to Equal Opportunity Employment and equal treatment of all qualified individuals -- regardless of race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, veteran status, disability, or any other factors that are not job related.

Seniority level

• Mid-Senior level

Employment type

• Other

Job function

• Sales and Business Development

Industries

• Retail