Assistant Store Manager: Lead Team, Grow Sales

MINISO USA; Norman (OK); On-site; USD 25,000 - 34,000; Full time

Job summary

MINISO USA hires an Assistant Store Manager to support the Store Manager in daily operations at the Norman, OK store. You will lead a team of Shift Leads and Sales Associates, drive exceptional customer service, ensure merchandising standards, and push sales growth while maintaining store integrity.

You will mentor staff, optimize schedules, handle inventory and shipments, and promote the loyalty program to boost retention and revenue.

Qualifications

• High school diploma or equivalent; Associate degree or higher preferred.
• 1+ years of experience in retail management with a proven track record of leading teams.
• Strong leadership, organizational and customer management skills.

Responsibilities

• Support Store Manager in overseeing daily operations and delivering exceptional customer service.
• Coach and mentor team members, including Shift Leads and Sales Associates.
• Maintain visual and operational standards and drive sales and productivity goals.
• Drive customer engagement with the store's membership program and loyalty initiatives.
• Assist in recruitment, training and retention of store talent.
• Manage inventory, shipments, damages/returns, and supplies.
• Handle staff scheduling and compliance with policies and procedures.
• Provide constructive feedback to promote growth and accountability.
• Collaborate with Loss Prevention to address shrink and maintain store security.
• Ensure cash handling adheres to SOPs and maintain a clean, safe environment.

Skills

Retail management

Leadership

Customer management

Staff coaching

Training

Communication

Problem solving

Education

High school diploma

Associate degree preferred

Tools

POS systems

Inventory management software

Loss prevention procedures

Job description

MINISO USA hires an Assistant Store Manager to support the Store Manager in daily operations at the Norman, OK store. You will lead a team of Shift Leads and Sales Associates, drive exceptional customer service, ensure merchandising standards, and push sales growth while maintaining store integrity.

You will mentor staff, optimize schedules, handle inventory and shipments, and promote the loyalty program to boost retention and revenue.