Assistant Store Manager: Lead Team, Elevate Sales & Ops

cititrendsstoremgmt; City of Syracuse (NY); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Paid vacation

401(k) plan

Paid training

Job summary

CITITRENDS is seeking an Assistant Store Manager to help run daily store operations, lead a team, and support hiring and onboarding. Work closely with the Store Manager to drive sales, maintain standards, and recruit talent while focusing on customer experience and loss-prevention measures.

The role requires flexible hours, including nights and weekends, and a proven ability to coach staff and manage performance in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent required.
• 2–4 years of experience as an Assistant Manager or similar retail leadership role.
• 3–5 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.

Responsibilities

• Support daily store operations to ensure sales goals, customer experience standards, and operational expectations are consistently met.
• Monitor sales activity and provide guidance to associates to deliver excellent customer service.
• Assist with inventory control, inventory transactions, and shrink prevention efforts.
• Ensure compliance with CITITRENDS policies, procedures, and operational standards.
• Supervise and support store associates in sales, inventory, cash handling, and customer service.
• Assist the Store Manager with hiring and recruiting activities, including candidate screening, interviews, onboarding, and training support.
• Help maintain appropriate staffing levels by supporting recruiting efforts and employee retention.
• Provide ongoing coaching, feedback, and performance support to associates.

Job description

CITITRENDS is seeking an Assistant Store Manager to help run daily store operations, lead a team, and support hiring and onboarding. Work closely with the Store Manager to drive sales, maintain standards, and recruit talent while focusing on customer experience and loss-prevention measures.

The role requires flexible hours, including nights and weekends, and a proven ability to coach staff and manage performance in a fast-paced retail environment.